IT Systems Administrator
Reed
Middlewich, United Kingdom
6 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Shift work Languages
EnglishJob location
Remote
Middlewich, United Kingdom
Tech stack
Power BI
Software Engineering
Information Technology
Job description
We are looking for an IT Support Specialist who is committed to ensuring the smooth operation of our clients internal IT systems. This role offers the flexibility of ad-hoc work from home options and requires a candidate who can provide high-quality IT support, maintain system efficiency, and leverage Power BI for business reporting. Join the team in a newly refurbished office located in a historic building in cheshire.
Day-to-day of the role:
- Process IT-related changes for new starters, leavers, and profile updates.
- Investigate and resolve software issues in collaboration with suppliers, aligning with business needs.
- Develop and enhance IT systems to improve user efficiency and support business processes.
- Create and manage Power BI reports and dashboards.
- Provide IT support and training to end-users.
Requirements
- Experience in IT support or a similar role.
- Proficiency in Power BI and strong analytical skills.
- Ability to manage projects and software enhancements.
- Excellent interpersonal and communication skills.
- Commitment to continuous professional development and promotion of company values.
Benefits & conditions
Working Hours:
- Monday - Friday, 37.5 hours per week.
Flexible shift options: 08:30am - 16:30pm or 09:00am - 17:00pm, * 25 days holiday plus 8 bank holidays.
- Auto-enrolment onto pension provider Aviva (employer: 3%, employee: 5%).
- Birthday day off and long service days for every 5 years of service, up to a maximum of 25 years.
- Opportunities for discretionary bonuses, potentially twice per year based on individual and company performance.
- Cycle to Work scheme and access to Employee Assistance Program for both employee and their immediate family.
- Optional team/office social events held periodically.