Knowledge and Information Manager

We have an exciting opportunity for a person who is passionate about managing information effectively and ensuring its accessibility and compliance with the law. If you're comfortable working with leaders across the organisation, we'd love for you to join the team. Companies House is undergoing rapid change, moving away from being a passive custodian of company records and towards being a leading organisation in supporting economic growth and disrupting economic crime. To support this change, we need measures to manage knowledge and information securely, proportionately and effectively; and we need to have the right people to carry out these measures. We're looking for someone to advise on information management strategies, to champion good record management practice, to make the most of new opportunities to enhance data governance, and to monitor compliance with Knowledge and Information Management standards and Data Protection legislation. Does that sound like you? If so, we'd love to hear from you., The main duties of the role will include:

• Developing, reviewing, and maintaining organisational KIM policies and procedures

• Carrying out compliance audits of records management practices

• Reviewing Data Protection Impact Assessments, Records of Processing Activity, and Retention Policies to ensure accuracy, currency, and full compliance with Data Protection legislation

• Supporting the development and implementation of a knowledge and records management framework that includes structures and processes for governance

• Providing clear advice and guidance to staff and senior managers regarding information handling, information lifecycle management, and policy interpretation

• Supporting the Senior KIM Manager in managing the organisation's information lifecycle from creation to disposal

• Identifying, recording, and managing risks relating to information and records management to support the Senior Information Risk Owners

• Delivering training and awareness sessions to ensure staff understand their obligations and best practices in information management and data privacy

• Advising on appropriate retention and disposal schedules

• Responding to personal data incidents and breaches as required

• Providing advice and guidance to colleagues on drafting data sharing agreements and MOUs, and managing and documenting such agreements

• Ensuring compliance with the Public Records Act, supporting the completion of regular transfers to The National Archives of physical and digital holdings About the team The Knowledge and Information (KIM) Team sits in the Data Directorate and is concerned with ensuring that Companies House complies with its obligations under Data Protection, Freedom of Information and Public Records legislation. This includes supporting the organisation with data protection advice on project, policy and operational matters, turning round subject access, FOI and data protection requests, and meeting our duties relating to record retention. There is also a requirement to ensure that we have, and can demonstrate, appropriate measures to ensure that knowledge and information is managed in a way that is secure, proportionate, and can be used to best effect. Where you will be working You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you; however you may be required to make yourself available to attend the office more frequently when required to meet business needs. Working Hours Due to the nature of this role and team structure, this is only a full-time position of 37 hours per week. To be eligible for this role you also need to meet our Nationality requirements which are outlined below and also successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) you will need to have been a UK resident for a minimum of 3 years out of the last 5 years. Further information can be found below. Companies House also cannot offer Visa sponsorship to candidates through this campaign., We'll assess you against these behaviours during the selection process:

• Communicating and Influencing

• Seeing the Big Picture

• Making Effective Decisions We only ask for evidence of these behaviours on your application form:

• Seeing the Big Picture, + We'll carry out a sift of applications. We may raise the score required at sift stage to progress to interview if we receive a high number of applications.

• Also, if we receive a high volume of applications, we will carry out a pre-sift on your demonstration of your good understanding of information access and data protection regimes.

• At sift we may choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we will proceed to invite lower scoring candidates to interview.

• Successful candidates at sift will be invited to a virtual interview. Interview Process

• Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours, experience and technical skills listed in the advert and Strengths.

• A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

• If after interviewing you are not found appointable at the advertised grade you may be offered the lower grade role if you are considered to meet the skills, experience and behaviours for the lower level. The benchmark for appointing to the lower grade is set at the start of each campaign. All offers will be made in merit order. Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made based on merit, as outlined in the Civil Service Commissioners' Recruitment Principles. Key dates (dates are indicative only and could be subject to change)

• Closing Date: 21 January 2026 (at 23:55)

• Sift/Shortlist: From 22 January 2026

• Interview: w/c 02 February 2026 Artificial Intelligence (AI) We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn't include ideas or work that isn't your own. This is so that your application is authentically and credibly your own. Your application may be rejected if evidence of plagiarism or reliance on AI is detected. Examples include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own. If you are invited to interview, please be aware the use of AI tools is prohibited (including recording or note taking) and any suspected use may result in the termination of your interview and subsequent withdrawal from the campaign. More information on the ways you should and shouldn't use AI can be found here. Sponsorship Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn. Feedback will only be provided if you attend an interview or assessment.

Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)

Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

• Have a good understanding of information access and data protection regimes, including relevant legislation

• Have a good understanding of the digital information management landscape

• Be a highly organised individual with excellent attention to detail

• Have excellent interpersonal skills, enabling them to develop and maintain positive working relationships

• Have excellent verbal and written communication skills and be able to work with individuals at all levels to ensure policies and procedures are followed

• Have strong drafting skills, enabling them to identify key issues and communicate advice in a way that's clear and tailored to the audience.

• Be able to oversee and manage multiple complex tasks simultaneously, prioritising workload and meeting challenging deadlines. Desirable criteria

• A recognised qualification in records management, information management, or equivalent experience, Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS)., 2. Write a personal statement of 500 words with examples to demonstrate your experience of record management systems and your understanding of information legislation and regulation.

3. Provide a 250-word example to demonstrate your good understanding of information access and data protection regimes.
4. Provide a 250-word example to demonstrate the behaviour: 'Seeing the Big Picture'. We will be sifting looking through your employment history, personal statement and 250-word examples for evidence of the essential criteria. The sift criteria is as follows:

• Experience of record management systems
• Good understanding of information access and data protection regimes
• Understanding of information legislation and regulation
• Seeing the Big Picture behaviour We're committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names) from your employment history and statements.

£36,026 - £41,042 All our roles come with an excellent benefits' package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an employer contribution of 28.97% GBP, Alongside your salary of £36,026, Companies House contributes £10,436 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity... As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.