Change Analyst x2

The Change Initiation team are responsible for the effective initiation of change across the organisation. The primary objective of the Change Analyst role is to help support the change initiation process by ensuring change requests are assessed, analysed and managed through the initiation process appropriately.

You'll engage with a range of internal stakeholders and third-party suppliers in establishing the scope of the change request, its rationale, timescales involved, risks, benefits and funding required. This role would suit candidates with experience as Business Analysts, PMO or from similar Change Analyst roles.

What you'll be doing:

• You'll identify and document high level requirements relating to change requests in sufficient detail to allow a full impact assessment to be conducted.
• Identify and document high level requirements relating to change requests in sufficient detail to allow a full impact assessment to be conducted, ensuring all changes are logged accurately.
• Work with stakeholders across the business to fully understand their needs and requirements, including scope, rationale, timescales and funding, under the direction of senior members of the team
• Clarify, and articulate accurately, all aspects of the change to aid wider understanding across SJP, including:
• Identifying scope and scale of the change or project.
• Estimating cost, time and resource requirements.
• Evaluating risks, benefits and priority of change.
• Ensure change requests which are given visibility through the Change Engagement Channel receive full impact assessment.
• Help co-ordinate requirements walk-throughs and sign-offs, verifying with user representatives/stakeholders that requirements accurately reflect specific business needs.
• Contribute to the management of a range of third-party suppliers, developing good working relationships to ensure the impact and cost of change is fully understood. In doing so, take responsibility for the day-to-day co-ordination of these relationships, ensuring SLAs are met and issues are resolved or escalated.
• Ensure that changes are mobilised for delivery in a timely and efficient manner.
• Ensure timely feedback to business owners and third parties throughout the change initiation process.

• Experience gained from within a Change, Business Analysis, PMO or similar role.
• Ability to establish and maintain relationships with key contacts across SJP and with third-party suppliers.
• Ability to effectively multi-task, working on several different and unrelated initiatives at any one time.
• Excellent process-driven and analytical skills.
• Lateral thinker; an ability to identify problems and find solutions.
• Self-motivated with the initiative to work independently.
• Desire to expand abilities into more complex analysis, planning, problem solving and stakeholder management activities, under the direction of more senior change analysts.
• Experience of Microsoft Word, Excel and PowerPoint essential.
• Experience of SharePoint, Power BI, Atlassian Jira desirable.

We reward you for the work you do, whether that's through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts. We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)