3rd Line IT Support Engineer

A well-established MSP is looking for a highly skilled 3rd Line IT Support Engineer to join their technical team. This is a fantastic opportunity to work with a variety of clients, gain exposure to cutting-edge technologies, and play a key role in shaping technical direction. You'll also deliver projects focused on the Microsoft 365/Azure ecosystem, alongside occasional physical deployments.

This is an office-based role with some client visits required, so a full UK driving licence and own transport are essential.

Key Skills Required:

• Strong experience with Microsoft 365 & Azure, including OneDrive, SharePoint, Teams, Exchange Online, Intune/MDM, Autopilot, Defender for O365, Azure AD, and Conditional Access
• MSP/Reseller background
• Knowledge of Windows Server, Active Directory, Group Policy
• Network administration and configuration (DHCP, DNS, VPN, TCP/IP)
• Remote Desktop and Azure Virtual Desktop environments
• Good PowerShell and scripting skills
• At least 3+ years' experience in a similar role
• Ability to manage projects alongside day-to-day duties
• Relevant certifications (AZ-900, AZ-104, MS-900, MS-102, MD-102, SC-900, PL-900) highly desirable

Nice to Have (but not essential):

• Azure Virtual Desktop troubleshooting (Azure networking, VM maintenance)
• Microsoft security solutions (Defender suite, Azure AD Identity Protection)
• Associate or Expert level certifications (AZ-500, SC-200, SC-300, SC-401)

• Starting salary up to £40K DOE
• 29 days annual leave (including Bank Holidays)
• Contributory pension scheme
• Plenty of training and development opportunities
• Supportive management team and clear progression pathway

Apply now to Gianluca @ circlerecruitment (dot) com to join a dynamic and forward-thinking MSP.

Key skills: Windows Server, 3rd line, IT Support, IT Helpdesk, Office 365, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, reading, Winnersh, wokingham, berkshire, padworth, bracknell, maidenhead, basingstoke

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