IT Infrastructure Manager

A well-established, international organisation is continuing to invest in its technology function as it grows and evolves. This role plays a key part in keeping core systems resilient, secure and scalable, while supporting change across a complex IT landscape., * Taking ownership of the organisation's IT infrastructure, ensuring stability, performance and security

• Acting as the senior escalation point for complex third-line technical incidents
• Leading infrastructure projects across upgrades, migrations and integrations
• Supporting business change initiatives, including the integration of existing environments
• Working closely with engineering and service delivery teams to keep operations aligned
• Proactively monitoring systems and addressing risks before they impact the business
• Driving continuous improvement across infrastructure tools, processes and documentation
• Managing patching, upgrades and planned out-of-hours work when required
• Overseeing SLAs, reporting on performance and identifying areas for improvement
• Maintaining accurate asset records and detailed system documentation

• Minimum of 6 years' experience in infrastructure management within enterprise environments
• Proven track record of successfully delivering large-scale infrastructure migrations end-to-end
• Background in people management with experience leading IT teams.
• Strong hands-on knowledge of Microsoft Azure, Microsoft 365 and hybrid Active Directory
• Demonstrated ownership of project delivery across all phases, including planning, execution and post-implementation support
• Solid networking expertise across LAN, WAN and SD-WAN
• Experience with virtual desktop platforms such as Citrix DaaS or VMware Horizon
• Confident working with ITSM tools and structured incident management processes
• Broad understanding of backup, monitoring and security best practices
• Experience with MDM solutions such as Intune or similar
• Comfortable coordinating engineers across different regions and time zones

What's in It for You:

• A senior role with real influence over infrastructure direction and standards
• Exposure to complex projects and ongoing technical change
• A collaborative, professional environment that values ownership and initiative
• Opportunities to contribute beyond day-to-day operations
• Long-term stability paired with ongoing investment in technology, * CISCO
• Leadership
• Migration
• Infrastructure Management
• Projects
• Microsoft