Conversational AI Engineer

Coöperatieve Rabobank U.A.
Utrecht, Netherlands
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
€ 4K

Job location

Utrecht, Netherlands

Tech stack

API
Artificial Intelligence
Azure
Identity and Access Management
Software Engineering
Systems Integration
Chatbots
Firewalls (Computer Science)
Serverless Computing

Job description

  • Improving AI assistants to better support call-centre advisors and business partners.
  • Turning ideas into running products in Azure, from design to deployment and monitoring.
  • Driving automation and reliability across multiple teams, focusing on time to market.

Facts & figures

  • 36 hours per week.
  • Our AI landscape supports more than 30,000 customer calls every day.
  • Over 49,000 Rabobank colleagues worldwide.

Top 3 responsibilities

  • Delivering scalable, secure serverless solutions using Azure Functions and integrating with other Azure services and external APIs.
  • Building and maintaining CI/CD pipelines in Azure DevOps, automating build, test, and deployment processes for fast, reliable releases.
  • Ensuring security by design, including networking, firewalls, identity management, and API security in a large-scale, mission-critical environment., * After you have sent your CV and motivation letter, you will receive a response from us as soon as possible. If we see a first match, one interview/two interviews are part of the application process; interviews take place via Microsoft Teams/at our office. An assessment will also be part of the selection procedure.
  • The answers to frequently asked questions can be found at rabobank.jobs/nl/veelgestelde-vragen.
  • Reliability assessment is part of the procedure.
  • We respect your privacy.

Requirements

Do you have experience in Software development?, * Experience designing, building, and maintaining CI/CD pipelines in Azure DevOps.

  • Hands-on experience developing and maintaining serverless applications using Azure Functions.
  • Strong understanding of networking and security concepts within Azure.
  • Striving for results.
  • Focus on customer.
  • Feedback makes you stronger.
  • Building relationships.

Benefits & conditions

  • Salary: Gross monthly salary between EUR 4,024 and EUR 5,747 (scale 08).
  • Extras: a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.
  • Development budget: EUR 1,400 development budget per year for your growth and development.
  • Hybrid working: a balance between home and office work (possible for most roles).
  • Pension: decide for yourself the amount of your personal contribution.

Or view all our benefits.

About the company

Imagine shaping the future of customer interaction at Rabobank, where your expertise in AI and software development impacts over 30,000 customer calls daily. Join our innovative team and discover how you can make a difference. Read on or apply now., As a Conversational AI Developer, you will also collaborate with DevOps Engineers, Product Owners, Business Analysts, UX Designers, Scrum Masters, and Architects to devise and implement innovative solutions that shape the future of customer engagement at Rabobank. Together we achieve more than alone We believe in the power of differences. By combining the unique strengths of our people, we become an even better bank. We are curious about what you will add to our team [{NOT FOUND}]. 'The end user is always number one. You keep this top of mind and continuously look for ways to help achieve Rabobank's objectives.' We are dedicated to delivering the best possible customer experience in online banking contact. Collaboration is our way of working; as one focused team within Rabobank. Our open work culture values diversity and inclusivity, and we work together to continuously improve our solutions and support each other's growth. Work on yourself & the world around you At Rabobank, your development and that of society go hand in hand. We invest in you and work together for a better world. In one sentence: at Rabobank, you work on yourself & the world around you. This is reflected in your personal development budget, our hybrid working environment, and a good balance between work and home. You can work on banking matters for our private and business customers, as well as on societal issues such as food and energy transitions. Why everyone is welcome at Rabobank At Rabobank, we believe we are stronger through people who complement each other. By embracing our differences, we bring out the best in each other. We seek diversity in knowledge, skills, and experience, as well as in gender, background, and culture. Every department strives for variety and the space to be yourself - whoever you are. That is what diversity and inclusion at Rabobank is all about.

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