Infrastructure Engineer

In this role you'll design, support, and maintain on-premises, cloud, and virtual desktop environments, ensuring secure, reliable, and high-performing systems. The role has a strong focus on Citrix, Microsoft cloud technologies, and modern endpoint management, and acts as a senior escalation point for the Service Desk., * Design, implement, and support infrastructure across on-premises and cloud platforms.

• Administer Windows Server, Active Directory, DNS, DHCP, GPO, and certificate services.
• Manage virtualisation platforms including VMware and XenServer.
• Support and optimise Citrix Virtual Apps & Desktops and Citrix Cloud.
• Administer Microsoft Azure and Microsoft 365 services.
• Manage endpoint security, compliance, and application deployment using Microsoft Intune.
• Act as an escalation point for complex issues.
• Troubleshoot infrastructure, cloud, network, Citrix, and endpoint incidents and implement permanent fixes.
• Manage networking and security services including firewalls, VPNs, VLANs, and wireless networks.
• Implement patching, security hardening, and compliance controls (e.g. ISO 27001, Cyber Essentials).
• Maintain backup, disaster recovery, automation, and technical documentation.

• Strong experience with Citrix, Microsoft Azure, Microsoft 365, and Intune.
• Solid background in Windows Server, Active Directory, and virtualisation.
• Good understanding of networking fundamentals and security best practices.
• PowerShell scripting and automation experience.
• 3+ years in an infrastructure or systems engineering role, with 2nd/3rd line support experience.
• Relevant certifications desirable (Azure, Citrix, Microsoft 365, VMware).

• Competitive salary (£50-60k)
• Performance-related bonus
• Enhanced contributory pension
• Enhanced family leave
• Electric car scheme
• Birthday holiday
• Share purchase scheme with interest-free loans