IT Manager
Role details
Job location
Tech stack
Job description
Mission:
The IT Manager is responsible for leading the organisation's digital transformation to ensure a modern, intuitive, and secure digital workplace. The role oversees IT architecture, cyber security, data protection, and coordination with external IT partners, ensuring that systems are secure, reliable, and aligned with organisational needs.
The IT Manager assesses existing systems and processes to identify opportunities for optimisation and digitalisation, serves as the internal focal point for IT matters, selects and manages external providers, and defines and oversees the IT budget.
Key Responsibilities:
Strategic Digital Transformation
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Evaluate current systems, workflows, and tools to identify opportunities for optimisation and digitalisation.
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Translate organisational needs into clear functional and technical requirements for external providers and internal projects., * Lead the integration of the CRM with other internal and external systems, including SSO implementation and identity/access management.
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Review and redesign the existing SharePoint structure to create a coherent architecture (sites, libraries, permissions, governance, metadata) and oversee its enhancement and technical implementation by external specialists.
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Evaluate, recommend, and pilot new technologies (including AI tools) to support efficiency and organisational objectives.
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Ensure successful user adoption of new tools through communication, training, documentation, and change management.
Cybersecurity, Compliance & Governance
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Assess, develop, and maintain IT and cybersecurity policies (e.g., access control, MFA, data retention, AI usage) and coordinate implementation with external cybersecurity specialists where needed.
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Ensure compliance with GDPR and relevant data protection requirements, working with legal or external experts as appropriate.
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Promote a strong culture of security and data privacy through staff training and awareness initiatives.
Vendor & Project Coordination
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Act as the primary contact for external IT partners and other technology providers.
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Lead IT project phases from scoping and requirements definition through to implementation and user adoption.
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Monitor service delivery performance, challenge proposed solutions, and ensure compliance with scope, timelines, and budget.
IT Operations & Support Coordination
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Oversee onboarding and offboarding processes, device allocation, and access rights (execution supported by external IT partners).
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Maintain and update the IT asset inventory and coordinate hardware and software procurement.
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Manage licences, subscriptions, renewals, and software administration.
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Coordinate IT support requests and ensure timely resolution with external providers.
Requirements
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Degree in Information Technology, Information Systems, or equivalent professional experience.
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Minimum 5 years' experience in IT management or digital transformation roles, preferably in non-for-profit associations.
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Proven experience with Microsoft 365 and SharePoint architecture (including restructuring projects). Microsoft certifications are a strong advantage.
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Experience translating business needs into technical requirements, particularly for systems integration, SSO, identity and access management, or CRM-related workflows.
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Demonstrated ability to coordinate external IT providers, manage service delivery, challenge proposed solutions, and oversee implementation.
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Solid understanding of cybersecurity, IT governance, access rights, data protection, GDPR compliance, and basic data governance principles such as data accuracy, ownership, and lifecycle management.
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Service-oriented attitude and strong project management skills.
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Language Skills: Excellent command of English (spoken and written) is required. French is considered an advantage but is not essential.
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Experience working in an association, NGO, or similar environment is considered an asset.
Benefits & conditions
- Competitive remuneration and outstanding pension plan.
- Flexible working hours and the possibility of remote work.
- A diverse, equitable, and inclusive work environment.
- Professional development, mentoring, and growth opportunities.
- The opportunity to support EASL`s core values and to actively contribute to our broader purpose and mission of beating liver disease and promoting liver health