ServiceNow Implementation Specialist

Tenth Revolution Group
Charing Cross, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 80K

Job location

Remote
Charing Cross, United Kingdom

Tech stack

HTML
JavaScript
API
CSS
Data Migration
Simple Object Access Protocol (SOAP)
Systems Integration
ServiceNow Customer Service Management
Servicenow

Requirements

o Customer Experience: CSM, Field Service Management, Customer Service Portal o Technology Experience: ITSM, ITOM, ITAM o Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery

  • Build modern user experiences using Next Experience UI, UI Builder, and Service Portal.

  • Configure role-based dashboards and customised workflows aligned to client requirements.

  • Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub.

  • Support data migration and ensure data consistency across ServiceNow modules and external systems. Required Experience

  • Hands-on ServiceNow implementation experience across CX, TX, and EX workflows.

  • Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycle touchpoints.

  • Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, and IntegrationHub.

  • Experience delivering end-to-end integrations and workflow automation.

  • Strong problem-solving skills with the ability to translate technical solutions into business outcomes. Security Clearance

  • Eligibility for Baseline Personnel Security Standard (BPSS) clearance is required.

  • No nationality restrictions; additional checks may apply for recent overseas residency.

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