Head of IT

Via
Charing Cross, United Kingdom
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Senior
Compensation
£ 125K

Job location

Charing Cross, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Azure
Business Software
Computer Security
Linux
Information Technology Operations
Azure

Job description

This is a high-impact opportunity to lead the internal IT function of a fast-growing, technology-led infrastructure business. As Head of IT, you will take ownership of day-to-day IT operations while shaping a scalable, secure, and resilient technology environment to support rapid growth.

You'll lead an established IT team, work closely with senior stakeholders, and play a key role in ensuring internal systems, tools, and processes enable the business to operate at pace.

What You'll Do:

  • Own and continuously improve internal IT operations, covering corporate infrastructure, end-user computing, office AV, and business applications.
  • Lead, develop, and expand the IT team in line with business growth.
  • Design, implement, and regularly test Business Continuity and Disaster Recovery plans.
  • Manage vendor and supplier relationships, ensuring strong commercial terms and reliable service delivery.
  • Own IT budgets, forecasting, and procurement with a focus on value and scalability.
  • Partner with Security, Engineering, and Operations teams to ensure alignment between internal systems and core infrastructure.
  • Define and maintain IT policies, standards, and documentation in line with regulatory and best-practice requirements.
  • Oversee onboarding and offboarding to ensure smooth access, equipment, and permissions from day one.
  • Evaluate and implement new technologies to improve productivity, security, and resilience.
  • Report to senior leadership on performance, risk, and strategic initiatives.

Requirements

  • 8-10+ years' experience in IT leadership roles such as IT Manager or Head of IT.
  • Background in regulated or complex environments (for example legal, financial services, or infrastructure).
  • Strong experience across Windows-based environments, both on-prem and cloud (Azure), including hybrid Active Directory.
  • Experience managing mixed Windows and macOS estates.
  • Solid understanding of cyber security principles and compliance.
  • Proven ability to build, mentor, and scale IT teams.
  • Confident project manager with end-to-end delivery experience.
  • Clear communicator who works effectively across technical and non-technical teams.

Nice to Have:

  • Experience with hyperconverged infrastructure (Azure Stack HCI ideal).
  • Comfort working across enterprise Linux environments.
  • Experience supporting office AV and conferencing solutions.
  • Exposure to physical security systems such as access control or CCTV.
  • Experience in high-growth or scaling organisations.

Benefits & conditions

  • Employee share plan with the opportunity to become a shareholder.
  • Company pension and bonus scheme.
  • 25 days' annual leave, increasing with service (excluding bank holidays).
  • Private healthcare and wellbeing support.
  • Mental health support platform access.
  • Cycle-to-work scheme and subsidised gym membership.
  • Free eye tests and travel loan.
  • Financial wellbeing tools to help manage pay and budgeting.

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