HR Systems Assistant (Maternity cover)

We are looking for a HR Systems Assistant to join our HR Information Systems (HRIS) Team. The team are responsible for supporting the University's HR (Agresso), Service desk (ServiceNow) and e-Recruitment systems., HR Systems Assistant will play a key role in the day to day operations of the HR Systems team supporting the HR Systems Officer and will include the support of end users. You will also assist in the on-going development and build of HR systems (Unit4 ERP (Agresso), eRecruiter, ServiceNow and ECC Online), becoming a super-user in each.

Systems Assistant will support with system related queries via the HR service desk, specifically relating to staff self-service, annual leave, line management and workflow.

HR Systems Assistant will assist in the ongoing maintenance of static data to ensure that systems are working correctly

HR Systems Assistant will also be responsible for updating and supporting the HR Department web presence.

Do you have experience in ServiceNow?, Do you have a Doctoral degree?, * Educated to A Level or equivalent experience

• Proficient in the use of Microsoft Office - especially Excel

• Have the ability to prioritise own work and work to tight deadlines

• Have the ability to be self-motivated with acute attention to detail

• Effective customer service skills

• Experienced in updating web sites and using web technology

We believe employees should be recognised for their hard work and contribution to the University's growth and success and offer an attractive range of competitive benefits to all staff:

Your Benefits:

• Competitive salaries
• Standard Life Pension scheme - with employer contribution of up to 12% to the University's defined contribution scheme.
• Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service - Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts - EE Perk (20% off for family &
• friends) & software discounts.

Supporting Your Health & Wellbeing

• Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts - at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support - Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers - Free flu vaccinations for staff.
• Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms - Access to multi-faith chaplaincy services.

Valuing You:

• Generous Annual Leave (see table below)
• Flexible & Agile Working - Flexible and Hybrid working arrangements.
• Free On-site Parking - available across campuses
• Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice.
• Employee Discounts - Savings on groceries, fashion, and entertainment.
• Travel Discounts - Up to 10% off holidays through Sodexo Circles.

Training and Development

• Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access - Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme - Funding for part-time higher education, up to PhD level
• Leadership and Management Development - Access to training opportunities to support you with advancing in your career.