Functional Solutions Consultant - REMOTE
Jobgether
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Remote
Tech stack
Software as a Service
Document-Oriented Databases
Data Streaming
Systems Integration
Job description
- Serve as the primary functional owner for assigned customer implementations from discovery through post-go-live optimization
- Build trusted relationships with customer stakeholders across merchandising, design, and sales roles
- Lead functional discovery sessions to understand customer workflows, requirements, pain points, and KPIs
- Translate business requirements into functional solution designs aligned with platform capabilities
- Define scalable configurations balancing customer specificity with long-term maintainability
- Configure the platform directly or lead implementation teams on configuration
- Validate configurations through functional testing and support user acceptance testing
- Troubleshoot functional and configuration-related issues during implementation and after go-live
- Define and document data models that support customer processes
- Guide customers through data onboarding, including data cleanup, mapping, validation, and migration
- Partner with technical teams to support integrations and data flows
- Develop and deliver training sessions, workshops, and enablement materials
- Monitor customer adoption and success metrics post-launch
- Act as a bridge between customers and Product teams during implementations
- Support early validation or rollout of new functional capabilities with customers
- Partner closely with Product and Engineering to align solutions with standards
- Contribute to internal best practices for functional implementations
- Support pre-sales discovery and demonstrations as a functional subject matter expert
Requirements
- 5-8+ years of experience in retail, apparel, footwear, or consumer goods in a functional consulting or SaaS implementation role
- Hands-on experience configuring SaaS platforms, including workflows and data models
- Experience working directly with customers in a client-facing role, leading workshops and training
- Strong analytical, documentation, and communication skills
- Comfort operating in ambiguity and shaping internal processes in a growing organization
Benefits & conditions
- 401(k), Health, Dental, Vision coverage
- 9 Paid Holidays per Year
- Discretionary Time Off
- Paid Parental Leave
- Opportunities for career advancement
- Flexible work environment and autonomy
