1st Line Support

VIQU Ltd
Wakefield, United Kingdom
7 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 35K

Job location

Wakefield, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Microsoft Office
Windows Client

Job description

The successful 1st Line Support will be involved in supporting staff with tickets coming onto the helpdesk, acting as the first point of contact for users within the organisation.

Requirements

  • Prior experience within 1st Line Support, providing support for Windows technologies such as Windows 10/11, Office 365, Active Directory.
  • Mobile Device Management (MDM) / (experience supporting mobile devices)
  • Good communication and customer service skills
  • Ability to work in a fast-moving environment

About the company

VIQU have partnered with a public sector client who are seeking a 1st Line Support contractor to support the Service Desk team during an ongoing project.

Apply for this position