1st Line Support
VIQU Ltd
Wakefield, United Kingdom
7 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 35KJob location
Wakefield, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Microsoft Office
Windows Client
Job description
The successful 1st Line Support will be involved in supporting staff with tickets coming onto the helpdesk, acting as the first point of contact for users within the organisation.
Requirements
- Prior experience within 1st Line Support, providing support for Windows technologies such as Windows 10/11, Office 365, Active Directory.
- Mobile Device Management (MDM) / (experience supporting mobile devices)
- Good communication and customer service skills
- Ability to work in a fast-moving environment
About the company
VIQU have partnered with a public sector client who are seeking a 1st Line Support contractor to support the Service Desk team during an ongoing project.