IT Support Engineer

Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network related.

• Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.

• Diagnose and resolve network connectivity and troubleshooting issues

• Contribute to technology updates and develop ITIL best practices.

The successful IT Support Engineer candidate will be commutable 5 days a week to Central London

My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

The successful candidate will also play a key role in an office laptop rollout project.

IT Support Engineer Experience/Technologies:

• Experience rolling out and imaging laptops.

• Understanding of Windows 10/11 operating system - Administration and support

• Microsoft Stack including Office 365 - Administration and support

• Active Directory - Administration and management

• Using ticketing system to respond to portal requests - User support

• Communication and interpersonal skills.

At VIQU IT, we're focused on bringing a knowledgeable and honest approach to IT recruitment, devoting ourselves to improving quality of life for our candidates through excellent IT job opportunities, our clients with high-quality customer service, and our team through continual support and training. As an IT recruitment agency based in Birmingham and Southampton, our recruitment team works with everyone from global conglomerates to innovative SMEs across the UK and beyond, meaning whether you are a seasoned IT contractor or you are in search of your next permanent job, we will be able to support you through the job process. VIQU IT's Specialisms Our wide array of clients and key accounts in the public and private sector, means that we work across the IT spectrum.