IT Support Specialist

• Internal IT support, assisting users with hardware, software, and network-related queries
• Management of the entire internal company IT, both on the software and hardware side, with a focus on Device Management across all operating systems and Onboarding processes
• Administration of the internal company network structure and WAN connections
• Configuration of hardware, employee accounts, operating systems, and application programs while considering access rights concepts
• Conducting independent analyses and optimising processes and systems
• Focus on security to help safeguard our cloud only strategy, * A purpose-driven mission with and for global industry pioneers in tackling complex challenges
• Room for creativity through collaborative teamwork and an open communication culture
• Flexibility and team bonding with our hybrid work options
• Fuel for your growth journey, both personally and professionally
• Sustainable mobility options, promoting eco-friendly commuting solutions
• Fun team events and outings with our global teams
• Inspiring workspaces in Mannheim, Madrid and beyond

Do you have experience in SaaS?, * Completed IT-oriented training (e.g. IT, system integration, application development) or comparable professional experience in the desired environment after successfully completing IT retraining

• Professional experience in the field of IT support
• Expertise in Microsoft Exchange and Microsoft 365, as well as knowledge in network management (IP, WLAN, etc.)
• Independent, structured, and problem-solving-oriented work style with a strong analytical understanding
• High level of initiative, commitment, reliability, and communication skills
• Very good knowledge of English

OSAPIENS - Join us in building a sustainable future! At osapiens, we are committed to empowering businesses economically while promoting human rights and establishing ecologically sustainable and responsible corporate governance as a global standard. We support global enterprises in over 60 countries in integrating sustainability and positioning themselves for the future. To achieve this, we develop comprehensive SaaS solutions that create transparency and sustainable growth across the entire value chain, meet ESG requirements, and automate manual processes. Your Mission You will manage and optimise our software and hardware systems, focusing on device management and onboarding processes across all operating systems. Your proactive approach to IT support, configuration, and security will safeguard our cloud-only strategy, enabling us to deliver innovative SaaS solutions that promote transparency and sustainable growth for our clients worldwide. As a key member of the osapiens team, your mission is to ensure the seamless and secure operation of our internal IT systems. You will drive innovation, streamline processes, and establish standards that enhance efficiency and effectiveness across our IT operations., osapiens supports global companies from various industries in establishing sustainability within their organizations and positioning themselves for the future. To achieve this, we develop holistic Software-as-a-Service solutions that create transparency and sustainable growth along the entire value chain, fulfill legal ESG requirements, and automate manual processes. osapiens aims to not only strengthen companies economically but also we also promote human rights and ecologically sustainable and responsible corporate governance as the global standard. We leverage our cloud-based technology platform, the 'osapiens HUB', and innovative technologies such as artificial intelligence to help companies seamlessly implement and automate compliance with international and national ESG laws and guidelines, including CSRD, EUDR, and CSDDD, and to further ensure accountable sustainability reporting. The osapiens HUB is continuously being developed and expanded to accommodate new solutions for evolving ESG regulations, as well as solutions for improved transparency and efficiency. osapiens was founded in Germany in 2018 and we currently serve over 1,700 customers worldwide. The company is headquartered in Mannheim and has offices in Berlin, Cologne, Munich, Madrid, Paris, Amsterdam and London. We employ over 350 people from 40 countries. In 2022, we were honoured to receive the German Founder Award in the 'Rising Star' category. About osapiens osapiens develops holistic Software-as-a-Service solutions that help global companies ensure transparency, efficiency, and trust across their entire value chain. Through its cloud platform, the osapiens HUB, the company leverages innovative technologies, including artificial intelligence, to strengthen businesses while promoting human rights, ecological responsibility, and sustainable corporate governance. Founded in 2018 and headquartered in Mannheim, Germany, osapiens works with around 2,000 companies in over 50 countries across industries such as consumer goods, automotive, fashion, pharmaceuticals, and medical products. The company is backed by Goldman Sachs and Decarbonization Partners, reinforcing its commitment to responsible, sustainable growth.     If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.