Maintenance Administrator
Role details
Job location
Tech stack
Job description
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds., As our business continues to grow, we're looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.
The Role
As part of our friendly, close-knit team, you'll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.
Your main duties will include:
- Acting as the first point of contact for tenants, clients, and contractors.
- Logging and managing maintenance tasks accurately and efficiently.
- Liaising with engineers and internal teams to coordinate work.
- Maintaining detailed records and file notes.
- Providing exceptional customer service and administrative support.
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.
Requirements
- Excellent customer service and communication skills.
- Strong organisational skills and attention to detail.
- Confident multitasker with a proactive, problem-solving mindset.
- Computer literate and comfortable using multiple systems.
- Works well independently and as part of a team.
- Experience in the property or maintenance sector is helpful but not essential.
We're looking for someone who brings a positive attitude, energy, and professionalism to the role.
Benefits & conditions
- Competitive salary with annual performance and pay reviews.
- Annual bonus (performance-based).
- Company mobile phone (after probation).
- 20 days' holiday + bank holidays, increasing after 2 years' service.
- Friday breakfasts - a small perk we all look forward to!
- A supportive team environment and genuine opportunities to progress.
