IT system Engineer and Support
Role details
Job location
Tech stack
Job description
You'll be working across the IT and Software department with the prime focus on the Enterprise IT. Your main responsibility is going to be ensuring the physical, virtual and cloud infrastructure operates effectively, implementing best practices and providing ongoing maintenance to all systems to ensure continued uptime, security patching and maintenance as required., Provide day-to-day technical support for hardware, software, services and networks, ensuring resolution of incidents in a timely and efficient manner. Configure and deploy solutions, both on premises and cloud, based upon organisational needs and industry best practices. IT Enterprise systems maintenance.
- Develop and keep up to date, processes and procedures for Enterprise IT. Evaluate different technologies and tools, recommending the ones that best meet the organisation's needs. Participate in the implementation and ongoing governance of ISO27001 certification. Implement and manage server hardware, switches, virtualisation platforms and cloud environments. Participate in the commissioning, installation and connection of our developed systems on customer's site where required. Play an active daily role with End User Computing requests, provisioning and ongoing technology management.
Requirements
Hold a Tertiary Qualification in Computer Science, IT, or a related discipline. Have a minimum 5+ years' experience in IT. Have strong problem-solving ability and be able to think strategically. Possess excellent analytical skills and have the capacity to analyse complex information and make informed decisions. Have experience in implementing and managing solutions on both Linux and Windows platforms, in both server and end user devices. Have experience in implementing and managing Cloud solutions on Azure as a minimum. Administrative experience in the Azure O365 suite along with InTune and EntraID. Familiarity with IT automation tools and scripting (PowerShell, MS Power Automate, MS Forms, Power BI) Familiarity and exposure with networking technologies and network fundamentals Familiarity and exposure with industry PAM systems (Privileged Access Management), E.G Beyond Trust Familiarity and exposure with database technologies and database fundamentals with a focus on MS SQL Strong communication skills, both written and verbal and the ability to interact with technical and none-technical team members. Be a continuous learner and keep up to date with the latest technologies and industry trends, constantly expanding knowledge and skills. Ability to review, understand, document and improve existing solutions.How to Apply