Solutions Engineer

Digital Realty
Charing Cross, United Kingdom
8 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Charing Cross, United Kingdom

Tech stack

AutoCAD
Artificial Intelligence
Data Centers
Microsoft Visio
Salesforce

Job description

The Solution Engineer (f/m/d) supports technical design activities for commercial opportunities, collaborating with Sales, Engineering, and Operations to ensure seamless solution delivery. Acting as the technical face of Digital Realty, they align solutions with customer needs while identifying opportunities for upselling and strategic value.

  • Support Enterprise Accounts teams with technical sales and solutions across EMEA.
  • Lead prospect engagements, including site tours, pre-sales calls, proposals, pricing, and contract negotiations.
  • Identify, document, and design solutions for customer technical needs in critical infrastructure and fit-out.
  • Act as a regional Subject Matter Expert, ensuring consistency in multi-site solution design and pricing.
  • Collaborate with internal teams to align solutions with standards and customer requirements.
  • Assist in RFI/RFP responses, forecasting, pipeline analysis, and market insights.Conduct site tours, customer workshops, and provide technical guidance throughout the sales process.

Requirements

Do you have experience in Visio?, Do you have a Bachelor's degree?, * Bachelor's degree in science, engineering, or a related field (or equivalent experience).

  • 3-5 years of experience in the data center industry or in related field, preferably with interconnectivity, networks and AI infrastructure.
  • Strong expertise in data center design, critical infrastructure management, and operations.
  • Background in electrical, mechanical, network, or building services engineering.
  • Prior management experience is essential.
  • Experience in a sales support environment and project management is advantageous.
  • Excellent communication and stakeholder management across all levels.
  • Ability to present complex technical solutions in a clear and concise manner.
  • Strong analytical skills to translate customer needs into deliverable requirements.
  • Customer-focused mindset with a commitment to service excellence.
  • Ability to work under pressure and adapt to changing situations.
  • Proficiency in Salesforce, AutoCAD, Visio, or other drawing-based software.
  • CDCDP, ATD, CCNA or similar certifications are highly appreciatedITIL Expert or PM certification (desirable but not required).

Benefits & conditions

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

About the company

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. A bit about our team Sales Our Sales team is at the sharp end of our business, securing new customers from network and cloud service providers through to all kinds of major global and regional enterprises and local businesses. We help identify the objectives of our customers and enable them to succeed by combining our strategic knowledge of the industry, technical knowledge of our global data center platform, PlatformDIGITAL®, with our ability to develop strong partnerships. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

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