Business Support Manager

To assist the Regional Adoption Manager in the operational delivery of the Vale, Valleys and Cardiff Regional Adoption Collaborative ensuring effective and efficient service delivery. To manage the business support functions ensuring the provision of efficient secretarial and administrative support to the Collaborative.

• A minimum of 2 years clerical experience.
• Experience of developing and maintaining good administrative systems.
• Experience of staff supervision.
• Experience of office management.
• Experience of collecting and reporting data.
• Experience of maintaining financial management systems.
• Awareness of the work of Local Government
• Knowledge of Social Services administrative systems.
• Knowledge of the scope and application of computer based information systems.
• Awareness of the aims of the National Adoption Service and Regional Collaboratives
• Ability work under pressure and prioritise Workloads
• Ability to demonstrate initiative and promote new ways of working.
• Ability to motivate staff and promote effective team working.
• Ability to respond to customers of the service in an efficient and professional manner.
• Ability to develop systems to report upon the performance of the Collaborative to the Regional Adoption Manager and to ensure effective running of the service.
• Sound verbal and written communication skills including ability to minute meetings and to provide reports.
• Excellent organisational skills and ability to co-ordinate tasks and people.
• Excellent IT skills including the full range of Microsoft Office.
• Good keyboard skills
• NVQ Level 3/A Level/Equivalent, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .