IT Technician

SER Limited
Hapton, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
£ 36K

Job location

Hapton, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
VoIP
Desktop Environments
Microsoft Office
Windows Server
Office Suite
Network Routers
Firewalls (Computer Science)

Job description

  • Provide onsite IT support to customers across London & the South
  • Resolve escalated technical issues and deliver excellent customer service
  • Support Windows Server & Desktop environments (Windows 10/11, Server 2008-2022)
  • Administer Microsoft 365, Active Directory & Office applications
  • Support networking, connectivity, firewalls, switches & routers
  • Manage tickets, documentation, and client communication

Technologies:

  • Active Directory
  • Support
  • Microsoft 365
  • Mobile
  • Windows
  • Office 365, We are an award-winning IT & VoIP solutions provider supporting a growing client base across London and the South. We are looking for an experienced IT Technician to join our expanding team in Farringdon, offering a salary of £30,000 - £36,000 plus benefits including a company car, laptop, mobile phone, pension scheme, and opportunities for training and career progression.

Requirements

  • Minimum 2 years' experience in 1st Line IT Support (2nd Line desirable)
  • Strong Microsoft Windows & Microsoft 365 experience
  • Networking and connectivity knowledge
  • Customer-focused with excellent communication skills
  • Full UK driving licence required
  • MSP experience highly desirable

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