IT Technician

We are seeking a personable and proactive IT Technician to join our team. In this hands-on role, you will be part of our technical operations, ensure smooth event delivery, and support clients on-site. This is a dynamic role, ideal for someone with excellent technical ability, strong client-facing skills, and the flexibility to thrive in a seasonal, fast-paced environment., * Day-to-day as part of the IT and technical support team

• Configure, deploy, and manage hardware (iPads, laptops, AV equipment, etc.)
• Provide technical support and ensure smooth on-site delivery at events
• Troubleshoot escalated issues and implement effective solutions
• Maintain inventory, conduct regular stock checks, and manage logistics
• Ensure all IT systems, networks, and software are up-to-date and secure
• Liaise with clients, ensuring clear communication and a professional presence
• Travel across the UK and internationally for on-site event support
• Drive and transport equipment to event sites as required

Do you have a valid Driving Licence license?, Do you have experience in macOS?, * Proven experience in a IT support or technician role

• Personable and confident in client-facing environments
• Strong knowledge of Windows, macOS, iOS, and networking infrastructure
• Experience with device management tools (e.g. JAMF, MDM) is a plus
• Excellent troubleshooting and diagnostic skills
• Flexible with working hours - able to adapt to seasonal peaks and event schedules
• Passport - required for international travel
• Full driving license and 25+ years old - for insurance purposes (driving company vans)
• Based in the UK and willing to travel regularly for events and support
• Self-motivated and proactive during quieter periods (e.g. stock control, maintenance)
• Relevant IT certifications (CompTIA, Microsoft, Apple, etc.) are advantageous

The Tekk Group Limited is a leading provider of tech rental solutions across events, education, and enterprise sectors. We deliver cutting-edge technology, expert support, and exceptional service to clients across the UK and internationally. With innovation at our core, we pride ourselves on flexibility, speed, and quality.