Mac Support Engineer
Devonshire Hayes
Charing Cross, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
£ 39KJob location
Charing Cross, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Adobe Creative Cloud
Macintosh Computers
Azure
Cloud Computing
Virtual Private Networks (VPN)
Microsoft Office
System Center Configuration Manager
Azure
TCP/IP
Wi-Fi Technology
Okta
Office365
Microsoft InTune
ServiceNow
Job description
- In this role, you will be responsible for providing high-level Apple Mac support in an enterprise environment. You will work onsite five days a week, ensuring that our Apple Mac users receive the best possible technical assistance.
Technologies:
- Active Directory
- Azure
- Support
- Microsoft 365
- ServiceNow
- TCP/IP
- Windows
- Office 365
- Cloud
More:
We are excited to discuss this opportunity with experienced 2nd line Mac Support Engineers or Apple Mac Specialists. If you are looking to contribute your expertise in a dynamic corporate setting, we would love to hear from you.
Requirements
- We seek candidates with 3+ years of experience in a desktop support or 2nd line IT role. It is essential that you have proven experience supporting Apple Mac environments in a corporate setting. You should demonstrate solid technical proficiency in the following areas:
- Jamf Pro (Apple device management)
- SCCM/Intune (Windows endpoint management)
- Microsoft 365 suite
- Adobe Creative Suite
- Active Directory & Azure AD
- OKTA SSO and MFA solutions
- Networking fundamentals (TCP/IP, Wi-Fi, VPNs)
- ServiceNow (or a similar ITSM tool)
