Support & Systems Officer

Are you a highly organised and reliable individual who is ready to take ownership of critical support functions within the Assets, FM & Green Spaces Team?

Who are we looking for?

You will be someone who thrives on accuracy, understands the importance of deadlines, and takes pride in supporting a service and its systems. By using specialised systems operating within the relevant policies, legislation and regulations that cover Corporate Assets.

What will the role involve?

As a key member of our Assets, FM & Green Spaces team, you will take ownership of delivering a vital support and system functions by:

• Manage workload independently and prioritise tasks to promptly address priorities.
• Ensure responses to enquiries are issued within agreed timeframes, under minimal supervision.
• Responsibility for compliance data and ensuring the asset management system is kept up to date.
• Ensure all remedial actions are raised in good time and monitored to ensure that all follow-on works are completed.
• Be the main point of contact with our Asset Management system provider to resolve any issues, find solution and identify improvements.
• To manage and update as required all web pages that relate to the areas of work covered by the Corporate Assets Services team to include, Facilities Management, Parking, Community Toilets, Estates, Building Maintenance and Green Spaces.
• Raise Order and invoices track, and record orders as required by members of the Corporate Assets Services team and ensure the effective and timely processing of suppliers' invoices in line with the Council's financial regulations using appropriate systems and procedures.

This is a role with real responsibility, where accuracy, organisation and ownership directly contribute to the team meeting its obligations.

Experience in office-based work including experience of working in a building repairs and maintenance environment.

• Confident IT skills, including Microsoft Office and the ability to work with digital systems.
• Strong interpersonal skills, with the confidence to engage with a wide range of stakeholders
• Excellent communication and teamwork abilities.
• A high level of attention to detail, with the self-motivation to manage tasks and deadlines independently.

You will be someone who can be trusted to manage complex processes accurately and consistently, and who understands the importance of getting things right first time., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Competitive salary & pension scheme.

• Incremental progression subject to satisfactory performance.
• A friendly, supportive team.
• Opportunities for continuing professional development.
• Hybrid working.

We also hold the Gold Standards Award for employee wellbeing, reflecting our dedication to supporting our people to thrive. At Wealden District Council, inclusion, wellbeing and equal opportunity are central to who we are and how we work.