1st Line Cloud Services Technician

• As a 1st Line Support Technician, you will be responsible for providing excellent support to our clients, assisting with technical issues, and ensuring efficient resolution of problems. You will work closely with our team to develop your skills and knowledge in IT while gaining hands-on experience with cutting-edge technology.

• BTEC Level 3 in IT or equivalent (e.g., Apprenticeship)
• OR CompTIA A+ and MTA's in infrastructure
• OR ICT Degree
• OR 12 months of experience in a similar role
• Competent PC user with strong Microsoft skills
• Working knowledge of Microsoft Office 365
• Aptitude for technical troubleshooting
• Clear and strong communication skills
• Ability to analyze and investigate issues

We are a leading cloud solutions provider and a Microsoft Gold Partner, dedicated to investing in your development. We offer a competitive starting salary of up to £25k, 1st-class training, ongoing mentorship, clear career progression, and opportunities to gain Microsoft certifications. Join our award-winning organization and achieve your full potential in a supportive environment that prioritizes your growth and continuous learning.