Helpdesk Administrator

Murray Recruitment are recruiting Helpdesk Administrators for our client based in Lanarkshire. This is an excellent opportunity to join a well-established and growing facilities management organisation in a key administrative role. These positions are offered on an ongoing contract basis, providing stability and the chance to play a vital role in coordinating and managing maintenance and repair works efficiently., Murray Recruitment are recruiting Helpdesk Administrators for our client based in Lanarkshire. This is an excellent opportunity to join a well-established and growing facilities management organisation in a key administrative role. These positions are offered on an ongoing contract basis, providing stability and the chance to play a vital role in coordinating and managing maintenance and repair works efficiently., * Handling incoming maintenance requests, accurately logging and prioritising tasks based on urgency

• Overseeing scheduling by coordinating engineers, subcontractors, and necessary resources
• Maintaining up-to-date records and tracking ongoing and completed works
• Assisting with procurement through raising purchase orders for materials, equipment, and subcontractor services
• Acting as the first point of contact for clients, engineers, and subcontractors, ensuring clear and professional communication
• Monitoring job progress to meet deadlines and proactively managing any delays
• Supporting reporting by compiling information on job completion, performance, and service delivery

• Proven experience in a similar administrative role, ideally within facilities management or a related sector
• Strong organisational skills with the ability to manage multiple priorities effectively
• Excellent communication skills, both verbal and written
• Confident using job management systems, databases, and Microsoft Office applications
• High attention to detail for accurate data entry and record keeping
• Ability to work under pressure in a fast-paced environment
• Proactive, solutions-focused approach with a commitment to excellent service delivery

• Ongoing contract, based in Lanarkshire
• Monday to Friday, 40 hours per week (varied shifts between 8am - 5pm)
• Salary up to £27,000 per annum
• Immediate start available

Murray Recruitment are recruiting a Helpdesk Administrator for our client based in Lanarkshire. Role Overview: This is a key position supporting a busy office and field-based team by providing essential administrative and helpdesk support. The successful candidate will play a pivotal role in coordinating operations, managing customer interactions, and ensuring the smooth delivery of services across multiple contracts. This is an excellent opportunity to join a well-established installation and maintenance building services company in a key support role., Recruitment Agency in Hamilton Trusted to support businesses in finding their perfect candidates since 2010, Murray Recruitment offers a professional yet personal service. Backed by our Placement Guarantee, our team work diligently on your behalf to source and integrate the talent your business needs to grow. Based in Hamilton, we work with businesses throughout Lanarkshire, Glasgow and Central Scotland with a enviable track-record.