Chapter Lead Global Data Management

Role purpose: Lead the Global Data Management chapter to improve enterprise data quality, governance, and delivery. Drive standards, capability building, and cross-functional alignment to ensure trusted, well-managed data across the organization., * Define and evolve global data management strategy, operating model, and best practices.

• Lead and mentor data management professionals; build skills, career paths, and a high-performance culture.
• Establish and enforce data governance, stewardship, data quality controls, and metadata management.
• Partner with business, product, and technology teams to translate needs into scalable data solutions.
• Oversee delivery of data management initiatives, including process design, tooling, and adoption.
• Set KPIs for data quality, lineage, compliance, and operational efficiency; report progress to stakeholders.
• Ensure compliance with relevant regulations and internal policies (e.g., privacy, retention, security)., As Chapter Lead Global Data Management (GDM), you lead a team of data management consultants and oversee our global data management framework-policies, procedures, governance, and execution. You drive transformation, ensure compliance, and enable the organisation to harness data as a strategic asset. You are the go to expert for all questions on data management and related risks - trusted, visible, and impactful., * Implementation of our data management framework for business-critical reports and models (regulatory compliance).
• Drawing up a data management strategy to enable data management by design, fit for purpose governance and AI-ready data.
• Strengthening collaboration with our data platform and products team to enable the offering of reusable data products in a marketplace., * Lead the Global Data Management team (15 FTE): direct reports for consultants and indirect leadership for specialists. You lead by example.
• Foster engagement and motivation within your team-because people always come first.
• Own and maintain the global data management policy and procedures, provide domain level oversight, and initiate corrective actions where needed.
• Bring data management into the AI era by driving scalable, efficient, and future proof implementations of our capabilities.
• Report regularly on data management risk, guiding corrective and mitigating actions.
• Translate complexity into clarity, speaking the language of all your stakeholders while avoiding unnecessary jargon.

Together we achieve more than alone

We believe in the power of differences. By combining our diverse perspectives, we become a better bank. The Global Data Management team is part of COO (Chief Operating Office). Our Chief Operating Officer (COO) domain plays a central role in how we run our organization. By bringing together core operational processes, data management, compliance-by-design, and the Transformation Office into one domain, we ensure consistent, simplified, reliable, and customer first execution across the entire business. In terms of data management the centralization will improve data quality, integrity, and accessibility; essential as we scale analytics and AI responsibly.

• Proven leadership experience in global data management, data governance, or related disciplines.
• Strong knowledge of data quality, master/reference data, metadata, lineage, and stewardship models.
• Experience with data platforms and governance tooling (e.g., catalog, DQ monitoring, workflow).
• Ability to influence senior stakeholders and drive change across multiple functions and regions.
• Program/project leadership, prioritization, and execution in complex enterprise environments.
• Excellent communication, facilitation, and coaching skills.

Key outcomes

• Improved data reliability and reuse through standardized governance and measurable quality.
• Faster, safer data delivery via clear ownership, processes, and compliant controls.

Empower our organization with a future-ready global data management capability that unlocks trusted, high-quality data at scale-driving innovation, enabling AI, and confidently safeguarding compliance every step of the way., * Higher academic qualification in a relevant field.

• At least 10+ years of experience in both Data Management and leadership.
• Extensive experience in banking and/or regulatory environments, ideally including BCBS 239 implementation.
• Proven ability to craft, execute, and articulate data management strategy.
• Outstanding stakeholder management and influencing skills across complex landscapes.
• Strong verbal and written communication skills (fluent in English; Dutch minimally B1 level).
• To be considered for this position you must be located in the Netherlands, re-location is not possible for this role.

• Salary: Gross monthly salary between EUR 12,418 and EUR 17,739 (senior kader B).
• Extras: a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.
• Development budget: EUR 1,400 development budget per year for your growth and development.
• Hybrid working: a balance between home and office work (possible for most roles).
• A mobility budget: with this, you can tailor your transportation according to your own needs. For example, by leasing a car or receiving the full amount and arranging your own transportation.
• Pension: decide for yourself the amount of your personal contribution.