IT support technician

BCIC Swiss
Düsseldorf, Germany
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
€ 46K

Job location

Düsseldorf, Germany

Tech stack

Microsoft Windows
Apple Mac Systems
Computer Security
Linux
Information Technology Operations
Microsoft Office
Network Configuration and Change Management
Network Architecture
Software Engineering
Operational Systems

Job description

  • Diagnose and troubleshoot hardware and software issues
  • Provide support for Windows OS, Microsoft Office, and network infrastructure.
  • Offer assistance for Mac OS environments.
  • Maintain and update support tickets.
  • Collaborate with team members and users to ensure smooth IT operations.

Requirements

Do you have experience in Windows?, Technical proficiencies, such as hardware and software knowledge, operating systems (Windows, macOS, Linux), network configuration, and cybersecurity, and soft skills like excellent communication, problem-solving, analytical thinking, customer service, adaptability, and organization

About the company

BCIC Swiss GmbH is committed to providing comprehensive technology solutions tailored to the dynamic demands of today's digital world. Built on the principles of Swiss quality and customer-centric service, we act as a trusted IT partner for organizations ranging from emerging startups to established global enterprises.

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