IT support technician
BCIC Swiss
Düsseldorf, Germany
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Junior Compensation
€ 46KJob location
Düsseldorf, Germany
Tech stack
Microsoft Windows
Apple Mac Systems
Computer Security
Linux
Information Technology Operations
Microsoft Office
Network Configuration and Change Management
Network Architecture
Software Engineering
Operational Systems
Job description
- Diagnose and troubleshoot hardware and software issues
- Provide support for Windows OS, Microsoft Office, and network infrastructure.
- Offer assistance for Mac OS environments.
- Maintain and update support tickets.
- Collaborate with team members and users to ensure smooth IT operations.
Requirements
Do you have experience in Windows?, Technical proficiencies, such as hardware and software knowledge, operating systems (Windows, macOS, Linux), network configuration, and cybersecurity, and soft skills like excellent communication, problem-solving, analytical thinking, customer service, adaptability, and organization
About the company
BCIC Swiss GmbH is committed to providing comprehensive technology solutions tailored to the dynamic demands of today's digital world. Built on the principles of Swiss quality and customer-centric service, we act as a trusted IT partner for organizations ranging from emerging startups to established global enterprises.