Hardware Product Support & Materials Coordinator
Role details
Job location
Tech stack
Job description
stock, and chasing overdue/incomplete orders + Meeting supply chain objectives. + Supporting Industry standards recognition such as ISO + Hardware Demand planning, working with the wider business + Performing complete inventory checks of all stock and supplies + Assessing and improving flows of supplies through companies. + Ensuring all documentation related to inventory flows is complete, accurate and filed correctly. + Identifying, analysing and addressing gaps in inventory processes. + Reporting to management + Recording and notifying discrepancies between physical counts and computer records. + Developing or improving inventory management procedures. + Ensuring goods in and out are recorded correctly + Compiling reports upon request + Arranging courier and post deliveries + Signing for and checking in-bound deliveries + Preparing, checking and creating documentation for inventory control + Safe packaging and storage of products and parts, in line with company procedures + Maintaining inventory stock control of components and products within base office, including hardware parts stock handling and serial numbering, system reconciliations and ongoing maintenance, reporting, stock tracking & month end closure + Raising Purchase Orders and Requisitions where necessary + Raising customer invoice requests + Point of contact for finance based remotely + Assisting with the commissioning, testing and sign off of built products at base + Assisting with fault diagnosis and repairs at base. + Updating and monitoring support tickets via the helpdesk system. + Dealing with clients directly face to face, via telephone and email in a professional and courteous manner. + Working at base in a safe and professional manner. + To establish and maintain productive, professional relationships with customers. + To provide the manager and colleagues with updates on the progress of their own work and any further information that may be required. + To prioritise and manage their own workload according to priority of orders and installation schedule as dictated by the line Manager + Office administration + Keep stock of office supplies and place orders when necessary + Manage phone calls and correspondence (e-mail, letters, packages etc.) + Create and update records and databases + Submit timely reports and prepare presentations/proposals as assigned + Assist colleagues whenever necessary. Please note the above roles and responsibilities are a guideline to each member of the team and where necessary you will be expected to carry out other 'reasonable' duties that are asked of you, besides those associated with your main duties. Qualifications we prefer: + Previous experience working in an office support role + Comfortable using computer systems to update stock records, documentation and reports + MS Office Suite + Good organisation skills and strong attention to detail, We are seeking a full-time Product Support & Materials Coordinator to join our team in Nottingham. The Hardware Product Support & Materials Coordinator will be required to work 37.5 hours per week.
This is a hybrid position requiring 3/4 days per week on site and the other days will be home based.
What you will do:
- Ordering of stock, and chasing overdue/incomplete orders
- Meeting supply chain objectives.
- Supporting Industry standards recognition such as ISO
- Hardware Demand planning, working with the wider business
- Performing complete inventory checks of all stock and supplies
- Assessing and improving flows of supplies through companies.
- Ensuring all documentation related to inventory flows is complete, accurate and filed correctly.
- Identifying, analysing and addressing gaps in inventory processes.
- Reporting to management
- Recording and notifying discrepancies between physical counts and computer records.
- Developing or improving inventory management procedures.
- Ensuring goods in and out are recorded correctly
- Compiling reports upon request
- Arranging courier and post deliveries
- Signing for and checking in-bound deliveries
- Preparing, checking and creating documentation for inventory control
- Safe packaging and storage of products and parts, in line with company procedures
- Maintaining inventory stock control of components and products within base office, including hardware parts stock handling and serial numbering, system reconciliations and ongoing maintenance, reporting, stock tracking & month end closure
- Raising Purchase Orders and Requisitions where necessary
- Raising customer invoice requests
- Point of contact for finance based remotely
- Assisting with the commissioning, testing and sign off of built products at base
- Assisting with fault diagnosis and repairs at base.
- Updating and monitoring support tickets via the helpdesk system.
- Dealing with clients directly face to face, via telephone and email in a professional and courteous manner.
- Working at base in a safe and professional manner.
- To establish and maintain productive, professional relationships with customers.
- To provide the manager and colleagues with updates on the progress of their own work and any further information that may be required.
- To prioritise and manage their own workload according to priority of orders and installation schedule as dictated by the line Manager
- Office administration
- Keep stock of office supplies and place orders when necessary
- Manage phone calls and correspondence (e-mail, letters, packages etc.)
- Create and update records and databases
- Submit timely reports and prepare presentations/proposals as assigned
- Assist colleagues whenever necessary.
Please note the above roles and responsibilities are a guideline to each member of the team and where necessary you will be expected to carry out other 'reasonable' duties that are asked of you, besides those associated with your main duties., will do:** + Ordering of stock, and chasing overdue/incomplete orders + Meeting supply chain objectives. + Supporting Industry standards recognition such as ISO + Hardware Demand planning, working with the wider business + Performing complete inventory checks of all stock and supplies + Assessing and improving flows of supplies through companies. + Ensuring all documentation related to inventory flows is complete, accurate and filed correctly. + Identifying, analysing and addressing gaps in inventory processes. + Reporting to management + Recording and notifying discrepancies between physical counts and computer records. + Developing or improving inventory management procedures. + Ensuring goods in and out are recorded correctly + Compiling reports upon request + Arranging courier and post deliveries + Signing for and checking in-bound deliveries + Preparing, checking and creating documentation for inventory control + Safe packaging and storage of products and parts, in line with company procedures + Maintaining inventory stock control of components and products within base office, including hardware parts stock handling and serial numbering, system reconciliations and ongoing maintenance, reporting, stock tracking & month end closure + Raising Purchase Orders and Requisitions where necessary + Raising customer invoice requests + Point of contact for finance based remotely + Assisting with the commissioning, testing and sign off of built products at base + Assisting with fault diagnosis and repairs at base. + Updating and monitoring support tickets via the helpdesk system. + Dealing with clients directly face to face, via telephone and email in a professional and courteous manner. + Working at base in a safe and professional manner. + To establish and maintain productive, professional relationships with customers. + To provide the manager and colleagues with updates on the progress of their own work and any further information that may be required. + To prioritise and manage their own workload according to priority of orders and installation schedule as dictated by the line Manager + Office administration + Keep stock of office supplies and place orders when necessary + Manage phone calls and correspondence (e-mail, letters, packages etc.) + Create and update records and databases + Submit timely reports and prepare presentations/proposals as assigned + Assist colleagues whenever necessary. Please note the above roles and responsibilities are a guideline to each member of the team and where necessary you will be expected to carry out other 'reasonable' duties that are asked of you, besides those associated with your main duties. Qualifications we prefer: + Previous experience working in an office support role + Comfortable using computer systems to update stock records, documentation and reports + MS Office Suite + Good
Requirements
- Previous experience working in an office support role
- Comfortable using computer systems to update stock records, documentation and reports
- MS Office Suite
- Good organisation skills and strong attention to detail
- Confident communicating with suppliers, customers and colleagues by phone and email
- Able to prioritise tasks and manage own workload in a busy environment
- Experience with general office administration and accurate record keeping
- Willingness to support wider team activities when required
Benefits & conditions
Date Posted: 2026-02-05 Country: United Kingdom Location: GB-DBY-ILKESTON-GC ~ Griffon Rd Quarry Hill Industrial Estate Derbyshire ~ GRIFFON CT Position Role Type: Hybrid Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. We are seeking a full-time Product Support & Materials Coordinator to join our team in Nottingham. The Hardware Product Support & Materials Coordinator will be required to work 37.5 hours per week. This is a hybrid position requiring 3/4 days per week on site and the other days will be home based. What you will do: + Ordering of, + Confident communicating with suppliers, customers and colleagues by phone and email + Able to prioritise tasks and manage own workload in a busy environment + Experience with general office administration and accurate record keeping + Willingness to support wider team activities when required What we offer: People are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include: + Competitive base salary and benefits package + 25 days annual leave, plus public holidays plus the option to buy / sell up to 5 days per year + Generous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10% + Private Medical Insurance + Health & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening) + Life Assurance & Group Income protection scheme participation + Employee Discounts, People are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include:
- Competitive base salary and benefits package
- 25 days annual leave, plus public holidays plus the option to buy / sell up to 5 days per year
- Generous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10%
- Private Medical Insurance
- Health & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening)
- Life Assurance & Group Income protection scheme participation
- Employee Discounts & Flexible Benefits platform
- Support with professional fees
- Employee Assistance Programme (EAP)
- Employee recognition schemes
- Opportunities for professional development and career growth
- and so much more!, Date Posted: 2026-02-05 Country: United Kingdom Location: GB-DBY-ILKESTON-GC ~ Griffon Rd Quarry Hill Industrial Estate Derbyshire ~ GRIFFON CT Position Role Type: Hybrid Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. We are seeking a full-time Product Support & Materials Coordinator to join our team in Nottingham. The Hardware Product Support & Materials Coordinator will be required to work 37.5 hours per week. This is a hybrid position requiring 3/4 days per week on site and the other days will be home based. **What you, organisation skills and strong attention to detail + Confident communicating with suppliers, customers and colleagues by phone and email + Able to prioritise tasks and manage own workload in a busy environment + Experience with general office administration and accurate record keeping + Willingness to support wider team activities when required What we offer: People are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include: + Competitive base salary and benefits package + 25 days annual leave, plus public holidays plus the option to buy / sell up to 5 days per year + Generous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10% + Private Medical Insurance + Health & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening) + Life Assurance & Group Income
