IT Support Engineer

Hunters 4 Staff are supporting a well-established business looking for a confident and reliable 1st Line IT Support Engineer. If you enjoy problem-solving, helping people, and keeping systems running smoothly, this position will suit you well.

You'll be part of an internal IT team, providing day-to-day support across multiple sites and working with a good mix of hardware, software, and business systems., * Handling 1st line support queries via phone, email and the service desk

• Troubleshooting hardware and software issues
• Installing and configuring PCs, laptops and other IT equipment
• Supporting Windows, Microsoft 365 and Active Directory
• Diagnosing network, Wi-Fi and printing issues
• Logging and updating support tickets
• Working with the development team to test and support in-house software

• Previous experience in a 1st Line Support or similar IT role
• Confident communication and customer service skills
• Good working knowledge of Windows 11 and Microsoft 365
• Basic understanding of networking (DNS, DHCP, IP addressing)
• Experience with AD user and device management
• Someone organised, proactive and happy to get stuck in

• Competitive salary depending on experience
• Training and professional development
• Access to a wide range of technologies
• Clear progression path toward 2nd Line Support
• Friendly and supportive team environment