Student Systems and Data Analyst (SIS Project)
Role details
Job location
Tech stack
Job description
The University is embarking on an exciting transformation of our student systems infrastructure over the next two years and during the project require additional resources for the implementation and configuration of the new Student Information System - Ellucian.
The project will operate on a capability led deployment and this fixed term role will provide crucial input to the project across all capabilities as the project evolves and will be delivering configuration and developing workflow, system automation and reporting.
This post as part of the core project team will work with our external partners, internal business process capability leads and subject experts to deploy and configure the system processes across the applicant and student lifecycle, to support a streamlined approach to system processes and maximise system automation.
Working Arrangements: At the University of Stirling our working practices are underpinned by our Agile Working Framework. The Framework is an informal, principles-based approach to hybrid working designed to enable progressive working practices that support agility, growth, and high performance. Description of Duties
- Configuration of system infrastructure including:
- Contribute to the system security user access role profiling and general person record configuration
- Experience cards and workflows with rules and automatic processes across the capabilities that are confirmed agreed deliverables
- Creation of system extensions where required ie additional field
- Creating agreed system configuration to produce output including transcripts, applicant offer letters, certificate of enrolments
- Configuration of requests forms and workflows and automation to support for example withdrawals, leave of absence business processes
- Configuration of application forms and associated workflow, document management, system archiving, indexing and purging and data retention based on agreed policy
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Undertaking functional testing of above configuration before transferring to user acceptance testing within the capabilities. Identifying test cases and escalating defects resolution
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Issue resolution and liaising with the project team (both internal and external stakeholders) as well as Ellucian User Support
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Creation and amendment of operational reports within the Ellucian Insights capabilities, ensuring reporting infrastructure on a capability basis
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Contribute to implementation of the functionality to support statutory reporting, including UKVI, HESA, Local Council and other statutory bodies
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Contribute to the specification requirements for system integration both ingoing and outgoing based on the new data fields and functionality
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Contribute to workshops and ongoing capability planning
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Contribute to data migration planning mapping
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Contribute to the evolution of the system data dictionary
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Contribute to the system security user access roles profiling and general person record
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At the end of the project, contribute to the preparation for the BAU plan and system and data governance
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Work comfortably with numerous forms of complex data, designing and preparing criteria for reports, and supporting colleagues to produce routine types of information and respond to relevant Freedom of Information requests
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Design and update standard operating procedures and documentation for the maintenance of customisations, extensions and systems processes
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Work proactively within the project to build and maintain a network of contacts with staff across the University, with colleagues from other Universities working in a similar role and with staff at external organisations including software suppliers and statutory bodies
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Undertake any other duties as may be required, in line with the grade and nature of the role, as part of the project, The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.
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Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.
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Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.
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Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.
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Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.
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Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.
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Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.
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Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.
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Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
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Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.
Requirements
Do you have experience in Teaching?, * Educated to degree level or equivalent or extensive employment experience across a range of roles with increasing levels of responsibility
- Demonstrable experience of utilising a range of complex IT systems to an advanced level, including knowledge of activities such as system security, data cleansing, system auditing and control procedures and advanced Excel
- Experience of Ellucian Banner, Tribal SITS or a student record system
- Experience of system configuration
- Proven ability to resolve problems with expediency, intelligence and sensitivity
- Good numerical skills and ability to interpret complex management information
- Highly organised with the ability to work with strong attention to detail, accuracy, within specified deadlines and with a high-volume and complex workload
- Experience of identifying and making improvements to existing processes and procedure
- Ability to work independently and with initiative but to also operate successfully in team and wider collaborative contexts using excellent skills in communicating
- Ability to produce effective, robust reports based on understanding and manipulating complex statistical data
- Proven analytical and problem-solving skills
- Ability to work independently and with initiative but to also operate successfully in team and wider collaborative contexts
- Ability to simultaneously work on multiple projects
Desirable Criteria
- Working experience of PRINCE2, Agile, ITIL or other IT related standards
- An interest in streamlining and improving business processes
- Experience of working successfully in the area of student administration within an HE environment
- Familiarity with reporting tools and SQL
