Operation Support Analyst

Accurately process sales orders and generate invoices to ensure smooth operations.

• Field incoming calls and manage customer enquiries with professionalism and efficiency.

• Undertake stock checks, maintain customer price lists, and complete export documentation.

• Liaise with the sales team and warehouse staff to streamline processes and ensure timely deliveries.

• Track department dashboards to monitor order accuracy and improve operational workflows.

• Assist with tailored customer reports, compliance, new product procedures, and adherence to major customer requirements., Based in Droitwich, the company offers modern facilities and a supportive work environment. The working week for this role will be Tuesday - Saturdays. So you must be able to work these days.

2-3 years of experience in a sales administration or business support role would be advantageous however a strong academic background with excellent numeracy skills or accounting experience will be considered as training will be provided.

• Proficiency in Excel, with experience using Sage X3 being highly desirable.

• Exceptional organisational skills and a proactive, can-do attitude.

• Strong communication skills and the ability to work effectively as part of a team.

This Administration Support role plays a key part in delivering first-class service to valued customers while contributing to the company's operational excellence. The position offers variety, flexibility, and the opportunity to engage in a wide range of business support functions. From improving customer services to streamlining processes, this role is integral to the company's success and aligns with its commitment to quality and innovation.

Are you ready to elevate your career and become a vital part of a fast-paced, client-focused team? This Administration Support role offers an exciting opportunity to join a thriving company where your contributions will make a real impact. With a competitive salary of £30,000 and the chance to work within a collaborative environment, this position is perfect for someone who thrives on delivering exceptional service and driving operational efficiency. If you're looking for a rewarding career path with opportunities for growth, this Administration Support role could be your next big step.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.