Sales Operations &Support Specialist (12-Month Contract)

Are you a high-energy, customer-obsessed multitasker who thrives in fast-moving environments? We're hiring a Sales Operations & Customer Support Specialist to support sales growth, keep operations running flawlessly, and deliver outstanding customer experiences-all on a 12-month contract with hybrid flexibility. Hybrid (Mon/Tue/Thu Onsite - Fri WFH) 8 AM - 5 PM Pay Rate: $25.68/hr What You'll Do

• Support sales growth across assigned territories
• Manage customer accounts + resolve order, billing, and account issues
• Handle ITO (quotes & presales) and OTR (order entry ? shipment ? invoicing)
• Manage account setups, item setups, and E-commerce order processing
• Coordinate with Sales, Finance, Operations, and Logistics
• Resolve billing disputes, credit memos, collections, and payment issues
• Drive continuous improvement to boost speed, accuracy & customer satisfaction
• Deliver excellence across KPIs and service metrics

• 3+ years in sales support or customer service
• Excellent communication skills
• Strong MS Office + SAP experience (required)
• Highly organized, detail-driven, and comfortable juggling priorities
• Team-focused, proactive, and solution-oriented

Bonus Points

• Salesforce or field sales experience
• French language skills
• Manufacturing or supply chain background

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.