Support Manager

• Level 4 Health & Social Care qualification (or SCQF Level 9 in Scotland), or willingness to work toward it.
• Proven experience supporting people with learning disabilities.
• Experience leading teams and managing service delivery in a regulated care setting.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision-making skills.
• Confidence in using digital systems (e.g. Excel, care planning software).
• Flexibility to travel locally and work across multiple locations.

Desirable:

• Experience in coaching, mentoring, and managing change.

Essential:

• A full UK driving licence with business insurance.

Are you a proactive leader with the ability to drive change and support the growth and development of both individuals and teams? At Thera East we believe that people with a learning disability can be leaders in society. We are looking for a skilled and values-driven Support Manager to lead and coach our teams in delivering outstanding, person-centred Support. You'll play a pivotal role in ensuring the people we support live fulfilling lives with choice, independence, and control. As the Support Manager, you will be responsible for the overall leadership, management and performance of several teams within Newmarket, Mildenhall and Gazeley, in supported living environments. Leading teams to maintain an inclusive transparent culture that we are very proud of at Thera East alongside robust regulatory, contractual and organisational compliance. The ability to Lead teams to support growth and development is the key to success as is the ability to build trusted relationships with people supported friends and Family, local authorities, Thera Trust central teams and healthcare professionals to drive positive outcomes for the people we support. Thera's Vision * Thera will show that people with a learning disability can be leaders in society. * Thera will be controlled by people with a learning disability. * People supported by Thera can say how their Thera company is directed and managed. * People with a learning disability will design the support they want from Thera. * Thera will respect the rights and wishes of people at work, at home and in the community. * People with a learning disability will check the quality of support from their Thera company. * Thera Group will be led by a charity.