Careers

We're looking for an Agile Delivery Coach to play a central role in strengthening how our technology teams collaborate, deliver value, and continuously improve across our English business. This is a hands-on leadership position that combines strategic thinking with practical coaching - helping teams adopt effective delivery practices, improve alignment, and work with clarity, accountability, and purpose.-on leadership position that combines strategic thinking with practical coaching - helping teams adopt effective delivery practices, improve alignment, and work with clarity, accountability, and purpose.

As our organisation evolves, we are focusing on ways of working that retain the best of team empowerment while ensuring greater consistency, transparency, and operational discipline. You will help teams navigate this shift, embedding approaches that enhance predictability and flow while still encouraging innovation and learning.

This role offers the opportunity to drive meaningful, positive change in a global organisation dedicated to learning, excellence, and societal impact.

We are Cambridge University Press & Assessment - a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

About the Role

You will help embed Agile ways of working that support both adaptability and reliable delivery. Working with teams across the UK, Spain, Manila and with global vendors, you will ensure our delivery practices are effective, collaborative, and aligned with organisational priorities. As one of a team of leaders focused on delivery, you will:

• Manage, coach and mentor Scrum Masters and delivery teams, helping them improve their delivery flow and Agile mindset.
• Work closely with Product Owners to strengthen prioritisation and stakeholder collaboration.
• Drive continuous improvement and encourage experimentation rooted in evidence and feedback.
• Help standardise and improve metrics and reporting so that teams have clear insight into outcomes and delivery performance.
• Support the evolution of Agile tools, frameworks and ways of working.
• Help teams work effectively within organisational governance expectations, planning cycles, and delivery processes.
• Promote transparency, accountability, and clarity of roles and ownership.
• Communicate progress and influence alignment at all levels, ensuring shared understanding of objectives and priorities.
• Act as a role model for collaborative, outcome focused delivery.-focused delivery.
• Where appropriate, act as a Scrum Master on specific initiatives.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

We're seeking an experienced Agile practitioner with the confidence, judgement, and communication skills to support teams and leaders through meaningful change.

You will bring:

• Proven experience coaching teams and guiding the adoption of Agile practices.
• Strong practical knowledge of frameworks such as Scrum or Kanban.
• A track record of helping teams improve delivery performance and collaboration.
• Experience implementing Agile practices in environments that include annual planning cycles, cross-team dependencies, and centralised governance.
• Ability to help teams work productively within agreed frameworks while still improving how they deliver.
• Ability to bridge technology and business priorities.
• Familiarity with Agile tooling (Jira, Confluence) and delivery metrics.
• Understanding of the impact of AI/GenAI on modern teams and delivery rhythms.
• Strong facilitation and communication skills.
• Ability to influence without authority and create alignment across varied stakeholders.
• Experience supporting distributed teams across locations and cultures.
• Curious, collaborative, resilient, and committed to continuous improvement.
• Able to balance flexibility with structure, and speed with accountability.

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

When applying there are 7 application questions to complete with your CV and cover letter. Then if you are shortlisted and progressed through the stages, you can expect: * First stage interview via MS Teams or in person at the Cambridge office. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.