IT Administrator

As the IT Administrator you will report to the Technology Manager and will be responsible for the procurement and issuing of technical equipment to our teams, monitoring and maintaining computer systems across our network and being the first point of contact for any IT related issues., Desktop Supplies:

• Provide technical support for desktop computers, laptops, and peripheral devices
• Troubleshoot hardware and software issues, ensuring minimal downtime
• Install, configure and update operating systems and applications

Microsoft 365 Support:

• Manage and support Microsoft 365 applications including Outlook, Teams, Sharepoint and OneDrive
• Assist users with account setup, password resets and troubleshooting
• ensure data security and compliance with company polices

System Maintenance:

• Monitor and maintain computer systems and networks across all company buildings
• Perform regular system updates, backups and maintenance tasks
• Ensure network security and optimise system performance
• Support, maintain and replace IT assets in warehouses
• Support IT assets in company vehicles

Asset Management:

• Tag and record all IT assets, maintaining and up to date inventory
• Track asset lifecycle, including procurement, deployment and disposal
• Generate reports on asset status and usage

Employee Account Management:

• Create, manage and deactivate employee accounts as needed
• Ensure proper access controls and permissions are in place
• Provide training and support for new employees on IT systems and policies

Do you have experience in System administration?, The ideal candidate will have previous experience in the same or similar role, and will have strong knowledge of Microsoft 365 and providing network support., · Proven experience as an IT Administrator or similar role

· Strong knowledge of Microsoft 365 and desktop support

· Familiarity with network and system administration

· Excellent problem solving and communication skills

· Ability to work independently and as part of a team

· 25 Days Holiday Plus Bank Holidays, rising to 30 days over 5 years

· A celebration day off

· Staff and 'friends & family' discount scheme

· Recommend a friend to work scheme - potential £500 incentive (subject to terms

· and conditions)

· Monthly Reward Schemes

· Medicash cash back scheme

· "Every day Perk" discounts

Job Types: Full-time, Permanent

Pay: £26,000.00-£30,000.00 per year, * Company pension

• Employee discount
• Free parking
• Life insurance
• Referral programme
• Sick pay

With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed a strong level of growth since inception, primarily through our flagship brand Worktop Express, the UK's #1 online worktop retailer selling over 220,000 worktops per year to our B2C consumer base. The business recently joined the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and are now looking to invest towards the future. We have significant plans to accelerate our growth over the coming years domestically and internationally, in existing and new product categories, both within Direct Online Services and also in collaboration with our Group colleagues. We provide equal opportunities for all applicants and employees, regardless of race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, or any other protected characteristic. We also offer reasonable adjustments throughout the recruitment process to ensure that every candidate can showcase their skills and abilities to their fullest potential. Join us in creating a workplace where everyone feels valued and empowered to succeed.