Implementation Consultant
Role details
Job location
Tech stack
Job description
As an Implementation Consultant / Analyst, your focus is on hands-on delivery in implementation projects. You contribute to workshops, configure system processes, support testing activities, and help prepare go-live phases. Depending on the project setup, you may also take on (partial) project management responsibilities; in other cases, you will work closely with a dedicated Project Manager.
Your Responsibilities
- Contribute to implementation projects from kickoff through project completion, with a strong focus on consulting and delivery
- Prepare and facilitate workshops (requirements, processes, design), independently or with guidance depending on experience
- System configuration: implement agreed processes in the system and document configurations clearly
- Testing & quality assurance: derive test cases, support testing and UAT, and document results thoroughly
- Support go-live preparation and stabilization during the initial post-go-live phase
- Collaborate with internal and external stakeholders in a clear, reliable, and solution-oriented manner
- Support scope and change topics from a functional perspective (impact analysis, decision preparation)
- Tooling & methodology: track work packages, status, and next steps in a structured and pragmatic way
- Reporting in German and English
Requirements
Do you have experience in SaaS?, * Experience in IT/SaaS implementations or consulting, or a hands-on background in healthcare (HR, time & attendance, rostering) with a strong project and process focus
- Hands-on mindset: you implement, document thoroughly, and drive projects to successful completion
- Strong communication and facilitation skills, confident in customer-facing settings
- German: Negotiation-level communication skills, written and spoken
- English: Working proficiency for international collaboration
- Willingness to travel for key customer meetings (depending on project phase)