Data Support Officers x3

Hays plc
Birmingham, United Kingdom
14 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 43K

Job location

Birmingham, United Kingdom

Tech stack

Business Systems
Customer Data Management
Data Governance
Oracle Applications
Data Processing
Data Management

Job description

Pay:

  • Data Support Officer: £20.86 per hour
  • Data Support Supervisor: £26.55 per hour

Hays is proud to partner with a local council to build a brand-new team dedicated to delivering a high-quality Customer Master Data Service. If you're detail-driven, proactive, and keen to contribute to an essential public service, this is an excellent opportunity to be part of something new from the ground up.

Why Join?

You'll be joining a newly created team responsible for ensuring the accuracy, integrity, and compliance of customer data used across council and trust services. Your work will directly support efficient service delivery and data quality improvements.

Key Responsibilities

As part of the Customer Master Data team, you will:

  • Deliver precise and high-quality customer data services for the council and trust.
  • Process new and updated customer records, ensuring accuracy and adherence to deadlines.
  • Verify all customer information to ensure compliance with corporate, financial and legislative requirements.
  • Maintain awareness of potentially fraudulent activity, escalating concerns where appropriate.
  • Ensure strict GDPR compliance and always maintain confidentiality.
  • Assist in producing management information and compliance reports using Oracle.

Who We're Looking For

Ideal candidates will have:

  • Strong attention to detail and accuracy.
  • Experience in data processing or master data environments.
  • Confidence working with business systems (Oracle experience desirable).
  • Excellent communication skills and a customer-focused mindset.
  • Ability to work proactively in a fast-paced transactional environment.
  • Awareness of data governance, GDPR and financial processes.

Apply Now

If you're excited about helping shape a new team and deliver high-quality customer data services within a respected local authority, please send your updated CV!

#4771993 - Gemma

Requirements

  • Strong attention to detail and accuracy.
  • Experience in data processing or master data environments.
  • Confidence working with business systems (Oracle experience desirable).
  • Excellent communication skills and a customer-focused mindset.
  • Ability to work proactively in a fast-paced transactional environment.
  • Awareness of data governance, GDPR and financial processes.

Apply for this position