Senior IT Support Specialist - Regional Tech Leader
Michael Page
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
€ 25KJob location
Tech stack
Microsoft Windows
Apple Mac Systems
Computer Security
Document Management Systems
Monitoring of Systems
Networking Hardware
IP Addressing
Local Area Networks
Linux Servers
Windows Server
Network Architecture
Networking Basics
TCP/IP
Information Technology
Operational Systems
Cisco networks
Job description
- Provide daily technical support to end users and ensure the proper functioning of computers, network equipment, and printers.
- Diagnose and resolve application issues while maintaining and updating technical support documentation.
- Manage IT assets, track inventory, and coordinate with external vendors.
- Maintain and monitor office network infrastructure, IT security systems, and antivirus solutions.
- Perform first-level troubleshooting for scheduled server backups, system monitoring tasks, and routine reporting.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred
- Upper intermediate English communication skills
- Solid knowledge of computer hardware, software, and operating systems (Windows and macOS)
- Understanding of basic networking concepts such as TCP/IP, IP addressing, LAN, and switching fundamentals
- Experience with Windows Server administration; exposure to Linux servers is an advantage
- Professional certifications (e.g., Microsoft Certified, CCNA) are a plus but not mandatory
- Familiarity with configuring network devices (Cisco equipment preferred)
- Ability to create and maintain documentation, including SOPs and knowledge-base articles
- Eagerness to learn new technologies in a fast-paced environment
- Excellent analytical and troubleshooting abilities
Benefits & conditions
- Competitive salary range.
- Performance bonus to reward your contributions.
- Provident fund and group insurance for financial security.
- Learning budget to support professional development.
- Overtime benefits for additional work hours.
About the company
The hiring company is a leading technology company in Southeast Asia. The organization operates several well-known digital platforms across the region., PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates' knowledge, experience and skills.
