Salesforce Marketing Cloud Consultant

• Lead client discovery workshops to gather marketing, communication, and engagement requirements
• Translate business needs into scalable Salesforce Marketing Cloud solutions
• Configure and deploy Salesforce Marketing Cloud components including Journey Builder, Email Studio, Automation Studio, Contact Builder, and segmentation via Data Extensions
• Build automated, personalised customer journeys and triggered communications
• Provide best-practice guidance on customer engagement strategy, segmentation, and campaign design
• Support data integrations with the Salesforce core platform
• Produce solution documentation and user guides
• Facilitate UAT, deliver client training, and provide post-implementation optimisation support
• Collaborate with Architects and Developers on data models and integrations
• Ensure GDPR compliance and consent management, particularly within public sector engagements, + Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, Contact Builder, Data Extensions)

• Salesforce Core Platform (integration exposure)

• Additional tools & knowledge areas:

• GDPR compliance and consent management frameworks
• API and data integration exposure (desirable)
• Personalisation Builder, Mobile Studio, Advertising Studio (desirable)
• Additional Salesforce certifications such as Administrator or Platform App Builder (desirable)

• Proven experience as a Salesforce Marketing Cloud Consultant or Administrator
• Salesforce Marketing Cloud certification
• Strong experience with journey building, segmentation, data modelling, and automated campaigns
• Consultancy or multi-client environment experience preferred
• Understanding of GDPR and communication consent frameworks
• Strong stakeholder management and workshop facilitation skills
• Ability to communicate technical concepts to non-technical audiences
• Highly organised with the ability to manage multiple projects
• Consultative, proactive, and solution-oriented mindset
• Eligibility to work and reside in the UK (minimum 3 years residency required for NPPV3 clearance)

• Salary range: Competitive (dependent on experience)
• Location: London-based, hybrid working model with travel as required
• Working hours: 40-hour week between 8:00-18:00 (flexible start/finish agreed with Line Manager)
• Holiday entitlement: 25 days annual leave plus 8 bank/public holidays
• Key benefits:

• Hybrid working model
• Exposure to enterprise-scale and public sector transformation projects
• Collaborative, multicultural team environment
• Opportunity to work within a growing Salesforce consultancy
• Professional development and certification support
• Involvement in high-impact digital transformation initiatives

Our client is a growing UK-based Salesforce consultancy operating as a progressive SME with a strong reputation for delivering digital transformation programmes across enterprise and public sector clients. With a collaborative, multicultural team based in Central London, the company combines the agility of a boutique consultancy with exposure to large-scale, complex client environments. Consultants work closely with Solution Architects, Developers, Project Managers, and client-side marketing and technology stakeholders. The business specialises in enhancing digital experiences, operational processes, and data capabilities through Salesforce-led solutions.