Parts Helpdesk Admin

Pertemps
Redditch, United Kingdom
13 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 25K

Job location

Redditch, United Kingdom

Tech stack

Databases
Microsoft Office

Job description

We are currently seeking a reliable and detail-oriented Help Desk Advisor to join our team on a temporary-to-permanent basis. This role is primarily focused on data entry, administrative support, and handling basic help desk enquiries, making it ideal for someone organised, accurate, and confident working in a fast-paced office environment., * Accurately input and update information within internal systems and databases

  • Provide first-line support for incoming help desk queries via phone, email, or ticketing system
  • Maintain and organise digital and physical records
  • Assist with general administrative tasks including filing, scanning, and document preparation
  • Ensure all data is recorded in line with company procedures and compliance standards
  • Escalate complex issues to the relevant department when required
  • Support the wider team with ad-hoc administrative duties

Requirements

  • Previous experience in data entry, administration, or help desk support preferred
  • Strong attention to detail and high level of accuracy
  • Good IT skills, including Microsoft Office and database systems
  • Excellent communication and organisational skills
  • Ability to manage workload and meet deadlines
  • Professional and positive attitude with a willingness to learn

Apply for this position