Parts Helpdesk Admin
Pertemps
Redditch, United Kingdom
13 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 25KJob location
Redditch, United Kingdom
Tech stack
Databases
Microsoft Office
Job description
We are currently seeking a reliable and detail-oriented Help Desk Advisor to join our team on a temporary-to-permanent basis. This role is primarily focused on data entry, administrative support, and handling basic help desk enquiries, making it ideal for someone organised, accurate, and confident working in a fast-paced office environment., * Accurately input and update information within internal systems and databases
- Provide first-line support for incoming help desk queries via phone, email, or ticketing system
- Maintain and organise digital and physical records
- Assist with general administrative tasks including filing, scanning, and document preparation
- Ensure all data is recorded in line with company procedures and compliance standards
- Escalate complex issues to the relevant department when required
- Support the wider team with ad-hoc administrative duties
Requirements
- Previous experience in data entry, administration, or help desk support preferred
- Strong attention to detail and high level of accuracy
- Good IT skills, including Microsoft Office and database systems
- Excellent communication and organisational skills
- Ability to manage workload and meet deadlines
- Professional and positive attitude with a willingness to learn