Security Operations Analyst

The Security Operations Analyst will be focused on providing excellent 24/7 first line operational and incident response support, so our teams can provide fantastic customer experience. You will work closely with internal customers to build and support operational resilience, monitoring and security across IT systems required to support the Eutelsat Group mission. You will also contribute to the design, build, and support the Security Operations technology infrastructure. You will work across multiple projects and work alongside internal stakeholders that form a global multi-disciplinary team., * Provide effective incident management through monitoring and analysis of Security Events and Incidents on a diverse range of SIEM tools and monitoring capabilities to identify and diagnose potential complex service impacting issues across a range of technologies and platforms.

• Triage, mitigate and escalate incidents accordingly, while capturing and recording pertinent information, logs and artifacts. Providing technical guidance for successful resolution.
• Perform appropriate contingency and containment procedures in response to planned or unexpected events and implement proactive measures aimed at preventing recurrence.
• Produce and deliver detailed written and verbal technical Incident reports.
• Act as the subject matter expert for operational security, provide advice and guidance to internal teams on best practice.
• Contribute to the continuous improvement of the operations team; from technical improvements to procedural efficiencies.
• Manage and support the tooling used by Eutelsat Group teams, working closely with Data and Information functions across the business
• Develop and maintain technical documentation.
• Keep abreast of operational changes in a fluid environment, ensuring that individual and team actions are taken in line with current best practice.

The role will be supporting a 24/7 Security Operations Centre. The Security Operations Analyst may be required to occasionally work a rotating 12-hour shift pattern, to include daytime, nighttime and weekend work.

• 3+ years' experience of working in a SOC environment or Cybersecurity role.
• Experience of working with SIEM tools.
• Experience of Incident Response and/or forensic skills
• Thorough understanding of Cybersecurity Tactics, Techniques and Procedures (TTPs), understanding how threat actors orchestrate and manage attacks through frameworks such as MITRE.
• Understanding of vulnerability management, gap remediation, risk logging, and tracking
• Excellent interpersonal and customer facing skills.
• Excellent communication skills including strong verbal and written skills & the ability to interact with colleagues at all levels.

What We'd Love:

• Experience of Darktrace, native AWS and Microsoft Security functions.
• Understanding of Security standards and frameworks, e.g.: NIST, CIS, OWASP, ISO 27001
• Awareness and understanding of pentesting, threat hunting and red teaming in operational environments.
• Networking principles including TCP/IP, WAN's, LAN's, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP.
• Security incident management and control.
• Experience of Linux/Windows Server administration and configuration.
• Experience of PowerShell and Python scripting.
• Working in an ITIL / Agile environment with a DevOps mindset.

• South East; Milton Keynes; Southampton; Dartford; Reading; Maidstone; Sutton; Croydon; Slough; Portsmouth; Brighton
• Permanent
• Published: 1 day ago
• Competitive

Be part of a new era in communications, transforming connectivity with Eutelsat - the world's first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat You'll Get To: * Pioneer the future of Space Technology * Bring connectivity to remote frontiers * Collaborate with customer-centric experts * Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat ? * Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in being led by a female CEO, with one-third of our executive team and 60% of our board represented by women. * Ways of Working That Drive Us: As 'One Team,' we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. * Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth - both on Earth and in space. * Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology. Who You Are: You're a whizz in operational monitoring, and security. You're agile and you love to roll up your sleeves. You read, learn, and like to keep up to date on industry best practices, mindful of the latest cyber threats and exploits. You're sparked by a fast pace, relish new challenges and possess superb analytical, troubleshooting, and problem-solving skills. You thrive under pressure, can self-organise, and love working as a part of a lean team. You want to make a real difference in the world by revolutionizing technology in Space.