Head of IT Technology

Reporting directly to the Enterprise Chief Technology Officer, Cleveland Clinic, with a dotted line to the Associate Chief Information Officer in London, you will provide strategic leadership working hand in hand with the Enterprise for the design, implementation, optimisation and lifecycle management of enterprise-wide technologies & applications, vendor selections and managed services across Cleveland Clinic London entities and affiliates.

The role is accountable for maximising value from significant multi-million-pound investments in core platforms, ensuring systems are safe, reliable and support high-quality, efficient patient care. You will be a key member of the IT leadership team, shaping digital strategy, driving transformation, running day to day operations and acting as the senior advisor to executives and operational leadership.

This role carries organisational-wide responsibility for London technology strategy, budget stewardship and vendor performance, with direct impact on patient, clinician and operational experience.

You will act as the senior technology authority for CCL London, accountable for technology risk, resilience and innovation, and for delivering measurable improvements in clinical, operational and financial outcomes.

This role is a core member of the digital and technology leadership team, working directly with the Enterprise CTO, London ACIO and Hospital Executives to shape and execute the digital strategy.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, 'Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development.

What will your duties include?

• Provides strategic, financial and operational leadership for all technologies supporting Cleveland Clinic London.
• Develops strategic and technical business plans.
• Develops and owns multi-year strategic and technical roadmaps for technologies and infrastructure, aligned with CCL and Enterprise digital strategy.
• Leads the planning and management of multi-million-pound operating and capital budgets for technologies, ensuring demonstrable return on investment and cost optimisation.
• Provides senior leadership to a diverse, multidisciplinary team (internal and external resources), defining organisation design, workforce plans and talent development for the technology function.
• Serves as executive-level point of escalation for application performance, safety and availability, ensuring robust governance, risk management and compliance with regulatory and information security requirements.
• Directs the implementation, integration and optimisation of the technology suite and related systems, ensuring standardisation with the broader Cleveland Clinic Enterprise.
• Partners with clinical, operational and corporate leaders to identify, prioritise and deliver digital and data-driven improvements to quality, safety, patient experience and operational efficiency.
• Establishes and monitors key performance indicators and technologies and managed services, using data to drive continuous improvement and to inform investment decisions.
• Leads vendor strategy and executive-level vendor relationships, including contract negotiations, performance management and resolution of complex commercial or delivery issues.
• Other duties as assigned

Do you have experience in Management?, Do you have a Master's degree?, * Bachelor's degree in information technology/computer science, Health Sciences, Healthcare Admin or related field is essential

• Master's Degree preferred
• Deep experience and expertise in leading a Technology function within a substantial IT operation is essential
• A demonstrable track record over multiple roles (or equivalent progression) of leading an IT Technology team, inspiring the team and overseeing all people-management considerations for the Technology team is essential
• Significant information services management experience in a medium to large medical or industrial organisation, including demonstrable experience in a senior leadership role with enterprise-wide accountability is essential
• Knowledge of healthcare operations is essential
• Demonstrable experience managing operating and capital technology budgets is essential

What we can offer you? We are offering an array of benefits to compliment working for a not-for-profit market leader, some of our benefits include:

• 187.5 hours Annual leave plus 8 days Bank holiday a year
• Auto-Enrolment of 5% pension - Cleveland contribute 10% through Salary Exchange
• Private Medical Insurance and Private Dental Insurance
• Life Assurance
• Employee Assistance Programme
• Seasonal Ticket Loans
• Child Care Vouchers

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare. With over 100 years of history, our "Patients First" philosophy is at the heart of everything that we do. If you would like to know more, please email recruitment@ccf.org. Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback. Disclosure and Barring Service (DBS) Check This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. "Let's deliver World Class care together!" As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity. CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.   You must create an Indeed account before continuing to the company website to apply