Head of IT

Strategic leadership of internal IT and IT Security operations, aligning to best practice frameworks such as ITIL and COBIT 5. Oversight of service desk operations, asset lifecycle management and end-user support, ensuring scalable service delivery and continuous improvement. Ownership of our Microsoft 365 environment, alongside Azure AD and Intune, to enable secure, user-friendly collaboration and device management. Management and evolution of Zero Trust architecture and associated controls, ensuring strong security posture across our hybrid workforce. Delivery of robust IT governance, including policy development, process documentation, risk management and compliance monitoring. Design and improvement of structured workflows and controls, including Joiner-Mover-Leaver (JML), Disaster Recovery and Change Management. Development of business cases and strategic recommendations for IT investment, tools and process enhancements. Building, mentoring and developing the members of the IT team. Building strong partnerships with business stakeholders to align IT services with evolving needs.

Proven experience in leading internal IT functions with strong focus on IT governance, risk and compliance. Familiarity with frameworks such as ITIL and COBIT 5, with the ability to implement scalable, process-driven operations. Hands-on experience with endpoint and identity management, infrastructure and support - especially within Microsoft 365, Azure AD and Intune. Strong understanding of modern enterprise security principles, including Zero Trust and cloud-native controls. Demonstrated ability to lead IT service delivery with SLAs, KPIs and service governance in mind. Excellent communicator and stakeholder partner, with the ability to influence decisions and drive outcomes across the business. A collaborative leadership style, combining strategic oversight with a readiness to roll up your sleeves when needed.

25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care), Location Hybrid Remote - you will be required to travel to different sites on occasion. Eligibility To be eligible for this job you must either hold SC clearance or be eligible and willing to go through security clearance. Diversity and Equality Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best. Apply for this role To apply, please complete the form below and upload your resume. You will shortly receive a confirmation email that we have received your application and one of Bridewell's Talent Acquisition team will be in touch to confirm next steps should you be successful. #J-18808-Ljbffr

One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level Investors in People award, which reflects the outstanding calibre that makes us truly one team. Who are we looking for? We are looking for a Head of IT to play a critical leadership role in shaping a mature, scalable, and secure IT environment that supports our people, platforms, and purpose. This is a unique opportunity to combine hands-on technical expertise with strategic leadership, guiding the evolution of our IT function as we continue our growth. You will work closely with the CTO and cross-functional leaders to implement strong governance, elevate IT operations, and champion a service-oriented culture - all while ensuring operational excellence in a modern, hybrid workplace. What you'll be doing