Senior ICT Officer

We are currently looking for an experienced, enthusiastic, and customer focused team player to join the ICT Digital Services Team. The team is responsible for managing the ICT digital services (online, Power Platform, .NET, and third-party systems), The team develops and supports many systems used internally by Council staff and to customers via the Council website. Primary responsibilities will be to drive SharePoint Online migration, build Power Apps/Power Automate solutions, and develop insights with Power BI. Collaborate across services to modernise systems, automate processes, and upskill colleagues. We are also moving to Umbraco CMS for our main website so some level of ability/expertise in this area would be an advantage. What you'll do o Lead in M365 and Power Platform projects and governance o Automate workflows; build dashboards and reports o Support cloud migrations and system upgrades o Coach users and champion best practice What you'll bring o Strong hands-on M365 (SharePoint Online, Teams) o Proven Power Platform delivery (Apps, Automate, Power BI) o .NET development experience (C#/.NET) for integrations and solution extensions o Clear communicator and effective stakeholder partner o HNC/HND (or equivalent experience) in an ICT field o Potentially Umbraco CMS experience PLEASE NOTE: The job description for this post is generic and covers all disciplines within the ICT function at the Senior ICT Officer level. The skill sets and experience required for these vacancies are set out in the text above.

Requirements To assist the ICT Team Leaders to ensure that the ICT service meets the needs of the Council and is delivered as effectively and efficiently as possible. The following list represents a comprehensive list of tasks appropriate to Senior ICT Officer posts at this level. Certain tasks are generic in nature and will be performed by most, if not all, of the Senior ICT Officers. Other tasks are more specialised and will only pertain to specific individuals.

1. Assist in the development and implementation of ICT systems.
2. Assist with service delivery in relation to Infrastructure, Operation and User Support.
3. Assist, where appropriate, in strategy and planning initiatives with regard to the specified function of the service area.
4. Assist, where appropriate, in management and administration with regard to ICT contracts, projects and resources.
5. Adopt and promote council policies.
6. Any other duties.

o Significant experience in an ICT environment o * HNC/HND in a relevant subject o Ability to plan, schedule and monitor work to meet time and quality targets o Analytical and systematic approach to problem solving o Ability to select appropriately from available standards, tools, methods and applications. o Ability to absorb new technical information rapidly and apply it effectively o Good appreciation of wider role of ICT and how it fits into the business of the client o Awareness of developing technologies and their application o Ability to communicate fluently orally and in writing and to present complex technical information to both technical and non-technical audiences o Ability to work well as part of a team o Ability to transport items of computer equipment in line with health and safety requirements.