Product Owner

Hi, I'm Mel Jady, Head of Product at CareScribe. I'm really excited to be hiring for this role.

We're looking for someone who's early in their product career and wants to learn how inclusive, high-quality digital products are built, properly and thoughtfully, not just quickly.

In this team, you'll be supported, encouraged to ask questions, and given space to grow. You'll work closely with experienced Product Managers, Designers, Researchers, and Engineers, and you'll gradually take on more responsibility as your confidence builds.

We care deeply about our users and the impact our products have on their working lives. That means we don't just ship features, we try to understand real needs, test ideas, learn from feedback, and keep improving.

If you're curious, motivated, and excited about building products that genuinely help people, I'd love to hear from you.

About the Role

As a Product Owner, you'll support the delivery of product solutions that meet the needs of our users, customers, and internal teams.

You'll help translate priorities into clear, actionable work, keep sprint teams moving smoothly, and make sure we're always focused on delivering meaningful outcomes, not just outputs.

This is a hands-on, learning-focused role. You won't be expected to know everything from day one. We'll support you with mentoring, clear frameworks, and real responsibility so you can build strong foundations in product delivery.

What You'll Be Doing

Supporting Product Delivery

• Helping shape ideas into clear epics and user stories in Linear
• Working with Design and Engineering to create solutions that are feasible, usable, and high quality
• Supporting sprint teams by keeping work well-defined and priorities clear
• Balancing scope, timelines, and user needs with guidance from senior team members
• Identifying risks or blockers and raising them early
• Using product data and feedback to support better decisions

Understanding and Advocating for Users

• Working with User Research to build a deep understanding of user needs
• Helping define measurable UX outcomes
• Learning from user feedback and released features
• Looking for opportunities to improve and innovate, helping us delight our users
• Making sure the voice of our users is heard across the business

Collaborating Across the Business

• Sharing product updates with Customer Experience, Sales, Marketing, and Support
• Helping prepare clear release and go-to-market information
• Supporting sprint reviews and stakeholder sessions
• Ensuring documentation is accurate and useful for support teams

Projects and Development

• Contributing to wider product and delivery projects
• Prioritising tasks with guidance from senior colleagues
• Suggesting improvements and new ideas
• Building your skills through hands-on experience and mentoring

Do you have experience in User research?, Do you have a Bachelor's degree?, * Have some experience in product, technology, delivery, or a related field (including internships, placements, or graduate roles)

• Understand the basics of agile or sprint-based working
• Care about building products that genuinely help people
• Are curious, thoughtful, and comfortable asking questions
• Communicate clearly with different teams and stakeholders
• Pay attention to detail and take pride in high-quality work
• Are interested in using data and feedback to improve outcomes
• Experience with tools like Linear, Jira, or Figma is helpful, but not essential, we'll help you learn.

Most importantly, you're excited to grow and to contribute to our mission., * Have you worked in a product, technology, or delivery environment?

• Yes, in a formal product role
• Yes, in a related role (e.g., BA, delivery, tech)
• Yes, through internship, placement, or graduate program
• No

• Which of the following best describes your experience with agile or sprint-based working?

• Regularly worked in sprint teams delivering products
• Occasionally worked in sprint teams
• Some awareness, but limited practical experience
• No experience

• Which tools have you used in a professional or project context?

• Linear
• Jira
• Trello
• Figma
• None of the above

• Have you worked with internal stakeholders (e.g., design, engineering, support, marketing) to gather requirements or support delivery?

Salary: Up to £40,000, with progression available within our £32,000-£45,000 product salary band, This role is advertised up to £40,000. Our Product Owner salary band ranges from £32,000 to £45,000, and we review progression regularly as people develop in the role.

We want CareScribe to be a place where people can do great work, grow their careers, and feel supported.

We offer:

• Transparent pay and progression frameworks linked to development and impact
• 25 days holiday plus bank holidays (rising to 30), with the option to buy
• Up to 16 weeks' full-pay/8 weeks half-pay parental leave (up to 6 weeks for partners)
• 5% employer pension contribution with salary sacrifice
• Company sick pay - 4 weeks full pay and 4 weeks at half pay
• Spill mental wellbeing support and Health Shield cash plan
• £250 annual learning allowance to support your development
• 10 "Work Away" days each year
• Free access to Caption.Ed and TalkType for friends and family
• Two paid volunteer days
• Team socials, away days, and a dog-friendly office
• Matched charity donations

Our Hiring Process

We aim to keep things straightforward and respectful of your time:

• Please apply with your CV and a short cover note
• We will undertake an Initial review of your application, if successful:
• A first conversation with the hiring manager (20 minutes)
• A follow-up interview (virtual for 50 minutes)
• A final in-person session including a short practical task and time to meet the team

We'll move quickly and keep you informed throughout.

Right to Work in the UK

This role is open to candidates who already have the right to work in the UK. We're not currently able to offer visa sponsorship.

Equal Opportunities

CareScribe is committed to building a diverse, inclusive, and supportive workplace. We want everyone here to feel valued, respected, and able to do their best work.

Job Types: Full-time, Permanent

Pay: £32,000.00-£45,000.00 per year, Yes, regularly in a professional role

• Yes, occasionally
• Only in placements/university projects
• No

• Have you worked on products with an explicit focus on user needs, feedback, or outcomes?

• Yes, regularly
• Occasionally
• Limited experience
• No

• Have you used data or feedback to inform product decisions?

• Yes, regularly
• Occasionally
• Limited experience
• No

• Why are you interested in building products that help people with disabilities? Max 50 words

At CareScribe, we're building the foundations for more inclusive, neurodiverse-friendly workplaces. Our ambition is to become a trusted partner for organisations - combining technology, knowledge, and enablement to make inclusion work in real life, every day. Not just through individual adjustments, but through systems, tools, and confidence that scale. At the same time, everything we build is grounded in real users and real experiences. We believe organisational trust is earned through genuine adoption, measurable outcomes, and products that people truly value.