IT Infrastructure & Technical Delivery Team Leader

We are working with a well-established financial services organisation seeking an experienced IT Infrastructure & Technical Delivery Team Leader to lead the planning, operation, and continuous improvement of core IT services.

This is a hands-on leadership role combining operational stability, technical oversight, and structured delivery of infrastructure change.

The Role You will be responsible for the day-to-day leadership of the Infrastructure & Technical Delivery function, ensuring resilient, secure, and efficient technology services across on-premises and cloud environments.

You will lead from the front balancing business-as-usual operations with technical change, supplier oversight, and service improvement initiatives., * Lead and coordinate the Infrastructure & Technical Delivery team

• Oversee on-premises and cloud infrastructure (including servers, networking, and core services)
• Support technical project delivery and implementation of defined work packages
• Manage escalated incidents and drive effective problem resolution
• Maintain documentation, asset records, and technical standards
• Support disaster recovery and business continuity planning and testing
• Contribute to audit, compliance, and regulatory activities
• Manage and challenge third-party suppliers to ensure SLA adherence
• Promote continuous improvement and operational excellence

We are looking for a technically strong leader who combines hands-on infrastructure experience with the ability to coordinate delivery and develop team capability.

You will demonstrate:

• Experience leading or mentoring infrastructure / operations teams
• Proven incident management and troubleshooting capability
• Experience overseeing suppliers and service performance
• Ability to balance operational priorities with technical change delivery
• Excellent communication skills across technical and non-technical stakeholders
• Strong knowledge of core infrastructure technologies (servers, networking, cloud platforms, virtualisation, endpoint management)

Experience within a regulated or financial services environment would be highly desirable.