Senior Technology Delivery Manager - Networks & Infrastructure

Networks and Infrastructure (N&I) is a critical part of the Home Office Digital Enterprise Services function and is responsible for providing Network Connectivity, Private Data Centre and Cloud Infrastructure services across the Home Office estate serving all portfolios within the department as well as Policing and Border Force. N&I provide Critical National Infrastructure (CNI) underpinning the safety and security of the country whilst ensuring that the public can effectively and securely access the services the Home Office provides.

As a Senior Technology Delivery Manager, you will be responsible for delivering projects both on behalf of the customer portfolios to support their strategic aims and to progress the technology roadmap of N&I itself, enhancing the services and technologies offered. You will need to show excellent scoping capabilities, financial, risk and stakeholder management skills, be able to work and influence cross-functional teams whilst integrating your projects into larger programmes and portfolios. You will be responsible for work which has a real world impact to the Home Office mission across border operations, homeland security, policing , immigration and HMPO amongst others.

Where business needs allow some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital., As a Senior Technology Delivery Manager, you will be accountable for team performance and the delivery of complex technology products and services over one or more teams. You will set up your teams for success and represent them to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will find and remove blockers and inefficiencies, using data to continually push for better ways of working, leading to better outcomes.

As a senior member of the Home Office Technology Delivery community, you?ll share knowledge and experience with colleagues across the department and wider Government, building skills and applying good practice and standards.

You will support the UK?s security and prosperity through the products and services that you help to deliver. Person specification

Your main day to day responsibilities will be:

• Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
• Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
• Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
• Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
• Manage engagement with technical and non-technical stakeholders. Collect and use feedback to measure, develop and enhance stakeholder relationships and resolve issues.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers., The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time.

For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance. The pay ranges for this role are National: £62,109 - £68,320 and London: £66,229 - £72,852. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.

Working at the Home Office

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing civil servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate?s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including tax free childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.

Reasonable adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.
• Complete the ?Assistance Required? section in the ?Additional Requirements? page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ?Contact point for applicants? section.

Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

You?ll have a demonstrable passion for delivery with the following skills or proven experience in:

• Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes.
• Facilitating teams in the delivery of technology products and services throughout their lifecycle.
• Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic.
• Identifying, prioritising and managing risks, issues and dependencies.
• Communicating and mediating between technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships.
• Monitoring the performance of suppliers and acting as a point of contact with them.

SFIA capability framework

Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org).

We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA levels of responsibility to understand what would be expected for each technical skills listed below.

Project Management (PRMG) ? level 4 Risk Management (BURM) ? level 4 Stakeholder Relationship Management (RLMT) ? level 4 Supplier Management (SUPP) ? level 3 Team Dynamics and Collaboration (HO33) ? level 3 Organisational Facilitation (OFCL) ? level 4 Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Seeing the Big Picture

Technical skills

We'll assess you against these technical skills during the selection process:

• Project Management (PRMG) ? level 4, At the beginning of the interview, you will be required to deliver a presentation. The presentation will assess the technical skill ' Project Management - Level 4'. The presentation topic will be provided to you at least 48 hours before your interview., For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers.

Please note that this role requires Security Check (SC) clearance, which would normally need 5 years? UK residency in the past 5 years., We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.

Benefits Alongside your salary of £62,109, Home Office contributes £17,992 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Find out more information at: benefits - Home Office careers, but some of the primary ones are:

• A competitive starting salary.
• A civil service pension with employer contribution rates of at least 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
• 25 days annual leave on appointment, rising with service.
• Eight days public holidays, plus one additional privilege day.
• 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid, after qualifying service.
• Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
• Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
• Support for guardians and kinship carers.
• Corporate membership of ?Employers for Carers? providing additional information and advice for carers, plus a ?Carer?s Passport? to discuss workplace needs and underpin supportive conversations.
• Time off to deal with emergencies and certain other unplanned special circumstances.