ICT supporter

As an ICT Supporter you are responsible for ICT Support, including service desk and participation in the "guard"-agreement. Furthermore you'll be responsible of support of business solutions and workflow (Axapta, Logistics system, Sharepoint etc.). You will be reporting to the Manager ICT.

Your main tasks

· Deliver 1st Line ICT HW/SW-support of the Hoofddorp office and international locations

· Deliver 1st line support on all business systems.(RFID/Data Warehouse/Servers/Network/Storage/Desktop/Telephony/Reporting/BI etc.)

· Operational in service desk solving cases and assigning cases to relevant functions

· Test and deploy ICT-solutions and regular follow up on ICT-solutions

Sub tasks

· Contributes to optimizations and standardization in the technology area

· Customer 2nd level support

· Participation in technical projects

Above all you have a strong and enthusiastic personality, you're customer-oriented and (commercial-) result-driven

Needed skills:

· Educational level "MBO"

· Minimum of 1 year operational experience

· Languages: Dutch (native or very good) and English ((very)good)

Competences:

· Self-ensured person

· Result-driven and client-focused

· Able to work under time pressure

· Well-developed communication and interpersonal skills

· Hands on and full of initiatives, Are you looking for a challenging job in which organizing, communicating and customer satisfaction are essential?

G-Nius Business to Business netwerkonderneming ondersteunt sinds begin 2002 haar opdrachtgevers bij het strategisch projectmatig detacheren van de juiste professional bij de juiste opdracht. Sterk georiënteerd vanuit de specifieke wensen en behoeften van de relaties, zorgt G-Nius voor de juiste invulling van zowel tijdelijke als vaste aanstellingen. Hierbij staat het projectmatig detacheren centraal, maar kan G-Nius desgewenst ook zorgen voor het werven en selecteren.