Global Business Excellence KPI Specialist
Role details
Job location
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Job description
Here, the answers aren't always available. So, you'll need to bring a fearless, self-starter mindset to navigate uncharted territories. You'll harness your ceaseless energy to discover and make the necessary connections with colleagues to shape the future and achieve maximum impact., AstraZeneca is advancing its Commercial data transformation through the One Data Foundation, with a strong focus on harmonized, insight-driven data products that enable consistent, high-quality decision-making across the enterprise. To support this vision, GIBEX isestablishinga governed suite of Level 2 and Level 3 data products and standardized performance metrics across Customer Engagement, Brand Performance, and broader commercial domains, creating a single, trusted foundation for insights at global, regional, and market levels.
TheGlobal Business Excellence KPI Specialist plays a critical role within the One Data Foundation byestablishingand maintaining a unified, governed enterprise KPI baseline that serves as thesingle sourceof truth across markets and business areas. Reporting into GIBEX, the role ensures KPI consistency, prevents duplication, and embeds standardized definitions, calculations, and metadata within Collibra.
Acting as the bridge between raw data and strategic decision-making, the Global Business Excellence KPI Specialist partners with Markets, CAI, Commercial IT, and the Global Data Office to validate KPI requirements, challenge unnecessary complexity, and enable consistent, comparable performance measurement that supports commercial decision-making at scale.
Accountabilities
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KPI Governance & Standardization
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Own andmaintainthe enterprise commercial KPI baseline
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Ensure consistent definitions, calculations, and taxonomy across markets and functions
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Review andvalidatenew KPI requests, preventing duplication and unnecessary complexity
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Enforce KPI governance frameworks aligned to enterprise strategy and usability
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KPI Lifecycle & Data Governance
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Manage the full KPI lifecycle from creation to change and retirement
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Maintain Collibra as the authoritative repository for KPI definitions, metadata, ownership, and lineage
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Ensure version control, traceability, and impact assessment for KPI changes
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Partner with GDO and Commercial IT to align KPI governance with enterprise data standards
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Performance Insight & Optimization
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Monitor KPI usage and relevance toidentifysimplification or retirement opportunities
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Analyze performance trends and gaps to support actionable commercial insights
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Continuously benchmark KPI practices against internal and external best practices
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Stakeholder Enablement & Collaboration
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Act as the primary KPI subject matter expert for Markets and central teams
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Facilitate KPI workshops, training, and communities of practice
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Provide consultation on KPI design, interpretation, and best practices
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Participate in cross-functional governance forums to prioritize KPI changes and enhancements, Your wellbeing means a lot to us, and we're here to support you through all of life's ups and downs. That's why we offer an unpaid leave policy, annual leave, reduced-hours timetables and a host of benefits, including a retirement plan, long service award, and health and travel insurance.
Requirements
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for., Seize ownership and excel with autonomy to enjoy the constant rush of ground-breaking discovery. Your ability to anticipate sudden shifts and adapt swiftly will prove critical as you make your mark in an environment that rewards initiative and resilience., * Bachelor's degree in Business, Data Science, Statistics, Engineering, Information Management, or related field
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3-5 years' experience in KPI management, performance measurement, data governance, or business analysis
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At least 2 years' experience in Pharmaceutical or Healthcare commercial environments
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Proven experience with data governance or metadata management platforms (Collibra preferred)
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Experience designing andmaintainingenterprise KPI frameworks
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Strong analytical, documentation, and problem-solving skills
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Ability to work cross-functionally and influence senior stakeholders
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Strong communication, facilitation, and stakeholder management capabilities
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Ability to manage multiple initiatives in parallel with high attention to detail.
Desirable
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Master's degree in Business, Data Science, Statistics, or related field
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Pharmaceutical Commercial Operations experience
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Experience with Power BI or similar enterprise reporting tools
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Knowledge of performance management frameworks (BSC, OKRs, ISO)
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SQL or data querying experience
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Familiarity with data quality frameworks and stewardship practices
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KPI, Collibra, or BI platform certifications
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Experience working in shared services, matrixed, or multinational environments