IT MANAGER

The governors of this very successful Catholic High School wish to appoint an IT Manager to join our IT Team.

Cardinal Allen is a great place to work and an excellent community to belong to. We receive tremendous support from our parents and Governors. Our pupils actively engage in all aspects of school life, and there is a culture of mutual support and openness.

The successful candidate will:

• Provide excellent customer service, coupled with the use of help-desk management system
• Manage the work of staff providing technical support to staff and pupils allocating jobs
• Diagnose and resolve a wide range of complex network, software and hardware faults
• Develop school policies and procedures for the use of ICT within the school environment
• Design and implement changes to the schools ICT software and hardware and liaise with consultants on the specifications of new software / hardware as appropriate
• Keep abreast of relevant changes and best practice within ICT, particularly in relation to security, We are looking for an IT Manager to work with our IT Technician to address the IT support needs of our staff and pupils. The post holder will have the responsibility for supporting staff and pupils along with the management and development of the school IT network. WHO ARE WE LOOKING FOR? We are looking for someone with enthusiasm, energy, and the ability to contribute to the work of a very successful team. The successful candidate needs to have excellent IT skills along with a strong commitment to customer service. Please note that in line with Keeping Children Safe in Education 2025, an online search will be carried out as part of our due diligence on shortlisted candidates. Please note CVs are not accepted, to apply for this vacancy you need to complete the application form attached.

Do you have experience in Windows?, * GCSEs or equivalent at Grade 4/C or above in Maths and English

• Recognised Level 4 ICT qualification in a relevant discipline

Desirable Qualifications

• Recognised IT Qualifications such as CCNA, Microsoft Certification, CompTIA

Essential Experience

• Experience of managing large networks and major software upgrades
• Knowledge of Active Directory, Azure AD (Entra ID) , Group Policy, DHCP, DNS
• Knowledge of virtualisation such as Hyper-V and Windows Server 2016 and Windows 10
• Excellent working knowledge of Microsoft Office packages including Outlook, Word and Excel with excellent keyboard skills
• A working knowledge of Microsoft Azure and Office 365

Desirable Experience Experience of delivering ICT services in a school environment *